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Frontline IT Help Desk Support Specialist
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-08-28
Listing for:
Transitions Group
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Courser is seeking an IT Support Services I-Help Desk professional to provide frontline support for employees and clients, diagnosing and resolving hardware, software, and network issues. You will manage user accounts, assist with password resets, and troubleshoot VPN and network connectivity while ensuring security and policy compliance.
The role emphasizes strong communication, analytical skills, and collaboration with senior engineers on projects such as upgrades and deployments.
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