Web Tech Manager

Infrastructure & Application Administration

SQL server

root - cause analysis

documentation

cms platforms

Same hands-on, deployment-owning bar as the NCL Web Maintenance Pod tech manager, but centered on the .NET/legacy stack, with working knowledge of Vue as O&R begins its Supernova migration journey

Serve as the primary technical point of contact for the client on Oceania and Regent site issues

Own release readiness and deployment sign-off across QA and production environments

Monitor application health, troubleshoot production issues, and drive incident resolution

Support and maintain understanding of the CMS platforms behind each brand (Ektron for Oceania, Upper Strata for Regent, Drupal for shared areas)

Coordinate across Development, QA, Dev Ops, and Business teams to keep delivery on track

Identify technical and infrastructure risks ahead of releases and propose mitigations

Mentor the technical team and help less-experienced developers grow into full-stack ownership

Manage technical debt prioritization and capacity planning alongside incident and enhancement work

Work with PO on CAB/change management for production deployments

Coordinate cross-pod handoffs with the NCL Supernova pod and shared service teams

Keep runbooks, architecture diagrams, and onboarding documentation current

C#, ASP.NET MVC, .NET Framework 4.x, Scala (Play Framework working knowledge sufficient to read and debug the NVS/nvs-service adapter), SQL Server, TFS, IIS administration, Windows Server 2019, Vue.js (working knowledge O&R new components and migration target), Git / Git Hub Enterprise, production release management, incident management tooling (Jira Service Management / Pager Duty), Agile/Scrum delivery

Ektron or Upper Strata CMS, Drupal, WCF/SOAP, IBM Data Power, NVS / SOAP integration debugging, Oracle (awareness), Jenkins, Kubernetes, ArgoCD, Azure, VMware, Vault, Nexus, Okta SSO, Datadog / New Relic / Splunk, Catchpoint, Prometheus / Grafana, New Relic APM, Selenium / Cucumber, SoapUI / Postman, Service Now (CHG / CAB), Fexco + Cardinal (3DS) payment processing awareness, Forter fraud detection awareness, Veracode security scanning, Trans Perfect (TPT) localization workflows, Seaware (read-only awareness), Flutter / Dart (O&R mobile awareness only), cruise or hospitality domain experience

The pay range that the employer in good faith reasonably expects to pay for this position is $51.78/hour - $80.90/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage;

return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.