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Helpdesk Technician: Windows AD & Office Support
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-09-02
Listing for:
Care Resource
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, Desktop Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Care Resource is seeking a Helpdesk Support Agent to handle first-line IT support across all company sites in a Windows AD environment. You will triage tickets, gather information from users, and provide guidance on basic troubleshooting.
You will also create and manage user accounts in Office 365, document tickets, and escalate issues to appropriate teams while maintaining strong customer service and teamwork within the Information Services department.
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