Information Technology Manager

We are seeking a hands‑on IT Manager to support a growing professional office environment of approximately 50–70 users. This individual will serve as the primary day‑to‑day IT resource, providing technical support, creating structure where needed, and ensuring a reliable and secure technology environment.

This role requires someone comfortable operating independently in a Google Workspace environment while supporting both standard business users and project teams utilizing specialized software such as Bluebeam and AutoCAD.

• Provide onsite technical support for approximately 50 users
• Troubleshoot hardware, software, email, and connectivity issues
• Manage user onboarding and offboarding, including account setup, permissions, and device provisioning
• Administer Google Workspace, including user management, security settings, groups, and policies
• Install, configure, and support laptops, desktops, printers, and mobile devices
• Support Microsoft Office applications, Adobe, Zoom, Bluebeam, and AutoCAD
• Troubleshoot basic networking equipment, including firewalls, switches, and WiFi access points
• Coordinate with third‑party vendors, including internet providers, copier vendors, and software vendors
• Create IT documentation, maintain asset inventory, and implement process improvements
• Ensure basic security best practices are followed, including MFA, endpoint protection, and patching
• Respond to and resolve support requests in a timely and professional manner

• 5–7+ years of IT support experience
• Experience supporting Google Workspace environments
• Strong troubleshooting skills across Windows and/or macOS
• Familiarity with Bluebeam and/or AutoCAD support preferred
• Basic networking knowledge, including TCP/IP, WiFi, firewalls, and switches
• Experience with user administration and device management
• Strong communication skills and ability to support non‑technical users
• Ability to work independently and take ownership of IT operations

• CompTIA A+, Network+, or similar certifications
• Experience as the primary IT contact in a small‑to‑mid‑sized office
• Experience working with MSPs or external IT vendors

Onsite role in Miami. This position requires hands‑on support within the office environment and direct interaction with staff.

This is an opportunity for a motivated IT professional who wants to take ownership of a growing office environment, build structure where needed, and provide reliable day‑to‑day technology support.