Sr Lead HR System Design

CAN INTERVIEW AS EARLY AS MONDAY

Sr Lead HR System Design

The Senior Lead, HR System Design, is a technical HR Systems professional responsible for the hands‑on administration, configuration, maintenance, and continuous improvement of HR technology platforms, including SAP Success Factors and custom system applications.

This role serves as a key technical resource within the HR Transformation organization, partnering with HR, IT, and business stakeholders to configure solutions, support system enhancements, execute testing activities, manage releases, and maintain system functionality. The Senior Lead ensures HR applications operate effectively, remain aligned with business requirements, and deliver a high‑quality user experience.

Reporting to the Sr. Manager, HR System Design, this role is responsible for supporting designated products within the HR and/or CAM (Crew Acquisition & Movement) ecosystem and executing activities associated with the Software Development Life Cycle (SDLC).

Perform hands‑on configuration and maintenance of HR & CAM platforms, including SAP Success Factors, custom applications, and related HR systems.

Configure business rules, workflows, security roles, permissions, fields, page layouts, templates, and system settings based on approved business requirements.

Support implementation of new system functionality, enhancements, integrations, and releases.

Troubleshoot system issues and identify root causes in partnership with technical and business teams.

Execute platform updates and configuration changes in accordance with established governance processes.

Maintain system documentation, configuration workbooks, and technical specifications.

Support data integrity, system usability, and process standardization across HR applications.

Serve as a subject matter expert for assigned HR technology platforms.

Strong Configuration Capability in the core applications.

Support intake activities and document enhancement requests, defects, and operational support needs.

Translate approved business requirements into detailed system configuration and technical specifications.

Collaborate with stakeholders to clarify requirements and assess solution feasibility.

Maintain technical backlog items and provide effort estimates for configuration activities.

Ensure requirements are accurately reflected within system designs and configurations.

Execute SDLC activities including requirements validation, configuration, testing, deployment, and production support.

Develop and execute unit testing, system testing, and regression testing scenarios and support user acceptance testing.

Document test results, identify defects, and coordinate resolution activities.

Support release management activities and production deployments.

Validate delivered solutions meet business requirements and quality standards.

Ensure compliance with established SDLC processes, standards, and controls.

Partner with engineering and architecture teams to ensure solutions are technically sound and future‑ready

Partner with HR Centers of Excellence, HR Operations, IT teams, and business stakeholders to support system enhancements and ongoing operations.

Provide technical guidance regarding system capabilities, configuration options, and best practices.

Assist in evaluating new platform features and identifying opportunities for process improvement.

Develop job aids, configuration documentation, knowledge articles, and training materials.

Support organizational readiness activities associated with new system functionality.

Monitor production environments and proactively identify opportunities for optimization.

Analyze recurring issues and implement sustainable configuration‑based solutions.

Support audit requests, compliance activities, and data quality initiatives.

Assist with integration validation and downstream system impacts related to configuration changes.

Participate in periodic platform reviews, release assessments, and enhancement planning activities.

Maintain…