EHR Solutions Advisor , Technology and Digital

• Provide initial and ongoing workflow-based training and adoption support for providers and clinical support staff
• Serve as an advisor to providers to improve performance outcomes during healthcare industry transformation
• Participate in innovation sessions with internal stakeholders
• Identify and support continuous improvement initiatives and provide subject matter expertise
• Develop, maintain, and update Computer Based Training modules on required platforms used across BHSF
• Travel to various BHSF sites as assigned to conduct ongoing rounding and workflow assessments
• Conduct EHR coaching and refresher sessions for medical specialties and clinical staff
• Use analytical/evaluation tools to review and predict data
• Facilitate and support multiple clinical systems go-lives across BHSF, including weekends and night shifts as needed

• 3 years of clinical experience
• Bachelor's degree in related field OR 3 years of equivalent clinical experience
• Certified Associate in Healthcare Information and Management Systems (CAHIMS) certification preferred
• Ability to work independently, using project management methodology to establish priorities, organize multiple projects and plan work to satisfy established Informatics time frames
• Ability to create and maintain Computer Based Training (CBT) resources
• Ability to provide virtual and in-person training and workflow adoption support to end users
• Strong understanding of clinical workflows
• Ability to recommend and help implement improvements to EHR usage
• Ability to use analytical/evaluation tools to review and predict data
• Excellent oral and written communication skills
• Exceptional customer service and support skills
• Cerner experience
• Epic experience preferred but not required
• Ability to work weekends and night shifts as needed for clinical systems go-lives

Demonstrates expertise in providing workflow-based training and support for clinical staff, with a strong focus on improving EHR usage and clinical performance outcomes. Proficient in developing Computer Based Training resources and utilizing analytical tools for data evaluation.

• Clinical Experience
• Computer Based Training Development
• EHR Improvement Implementation
• CAHIMS Certification
• Cerner Experience

• Clinical Workflows
• Analytical Tools
• Project Management Methodology
• EHR Coaching
• Data Prediction

• Excellent Communication Skills
• Customer Service Skills
• Independent Work Ability

• Certified Associate in Healthcare Information and Management Systems (CAHIMS)

• Healthcare Transformation
• Continuous Improvement Initiatives
• Workflow Assessments
• Clinical Systems Go-Lives

• Cerner
• Epic