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Help Desk & Support Specialist — Customer‑Focused
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-09-10
Listing for:
Pivotal Solutions
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Pivotal Solutions in Miami, FL is seeking an enthusiastic service desk specialist to deliver frontline IT support. You will respond to end-user requests via phone or email, document all incidents, and provide timely updates while escalating issues when needed.
The ideal candidate has 1+ years of service desk experience, excellent communication skills, and a solid working knowledge of Microsoft Windows and Office products. Shift coverage is required to meet business needs.
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