GTM Engineer- Miami

About Us

Welcome to Reeco, where we’re transforming the back-of-house tech for the hospitality industry. Think of it like this: while hotels are all about luxury and convenience, their operations are often stuck in the ’90s. From emailing suppliers to doing inventory with pen and paper – it’s outdated, inefficient, and expensive. That’s where we come in! With the power of AI, we help streamline operations for top brands like Hilton, Marriott, Hyatt, and IHG, so they can focus on what really matters – delivering amazing guest experiences while keeping everything running like clockwork.

At Reeco, we live by our core values - Heart:
Humility, Excellence, Ambition, Respect, Transparency, and Trust. We believe that by putting both heart and mind into everything we do, we can transform the hospitality industry. Join us and help build the future of hospitality tech.

As our GTM Engineer, you’ll be part of the Operations team and build the systems that power how Reeco’s customer-facing teams work.

You’ll work across Sales, Implementation, Customer Success, Support, and Revenue Operations to identify broken or manual processes and turn them into software, automations, integrations, and AI workflows.

A major part of the role will be building and improving Reeco’s internal operating system, a custom-built platform designed specifically around how our teams work and how we manage the customer lifecycle.

This is a hands‑on engineering role.

You won’t just receive requirements. You’ll understand the business problem, design the solution, build it, ship it, and improve it based on real usage.

This is not a traditional Rev Ops or CRM administrator role.

It sits between business operations and engineering.

• Improve how Sales builds and approves deals.
• Automate implementation workflows and handoffs.
• Build tools that help Support investigate customer issues faster.
• Create workflows across Hub Spot, Intercom, Jira, Slack, and Snowflake.
• Build AI agents that help teams prioritize, investigate, recommend, and take action.
• Replace repetitive manual work with scalable internal systems.

• Build and improve Reeco’s internal operating system and GTM tools.
• Develop internal applications, workflows, and automations across the customer lifecycle.
• Build API integrations, webhooks, data syncs, and event‑driven workflows.
• Connect systems including Hub Spot, Intercom, Jira, Slack, Snowflake, and others.
• Build AI and agentic workflows using company data and business context.
• Turn spreadsheets, manual processes, and repetitive work into scalable software.
• Work directly with Sales, Implementation, Customer Success, Support, and Operations to understand problems and build solutions.
• Own projects from discovery and design through deployment, adoption, and iteration.
• Partner with Product, Data, and Engineering where internal systems connect to Reeco’s core platform.

Welcome to Reeco, where we’re transforming the back‑of‑house tech for the hospitality industry. Think of it like this: while hotels are all about luxury and convenience, their operations are often stuck in the ’90s. From emailing suppliers to doing inventory with pen and paper – it’s outdated, inefficient, and expensive. That’s where we come in! With the power of AI, we help streamline operations for top brands like Hilton, Marriott, Hyatt, and IHG, so they can focus on what really matters – delivering amazing guest experiences while keeping everything running like clockwork.

3+ years of experience in software engineering, systems engineering, solutions engineering, or a similar technical role.

• Strong coding ability…