BI Claims Adjuster

Job Details

Location:

Miami, FL 33166

Salary Range: $45,000.00 - $65,000.00 per year

Loyalty MGA is looking for experienced Bilingual Auto Insurance Adjusters to join our team onsite. Whether your expertise is in Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, or Special Investigation Units, we want to hear from you. This role is ideal for professionals seeking to advance their careers in a dynamic and supportive environment.

• Investigate and assess auto insurance claims across various segments, including Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units.
• Determine coverage, valuation, and exposure for claims.
• Resolve claims efficiently and fairly.
• Collect and analyze statements from involved parties.
• Maintain accurate claim reserves.
• Provide exceptional customer service to both internal and external stakeholders.

• High School Diploma or G.E.D.; bachelor's degree in business or a related field preferred.
• 6 months of claims handling or intake experience.
• Bilingual in English and Spanish is required.
• Active insurance adjuster’s license preferred; must obtain and maintain as needed; hold a valid all lines 6-20 license.
• Strong customer service and communication skills.
• Basic proficiency in Microsoft Office.
• Strong problem‑solving skills with a focus on delivering timely and effective resolutions to customer issues.
• Strong organizational and time‑management skills to handle multiple tasks efficiently.
• Professional, energetic, and able to thrive in a fast‑paced environment and adapt to changing priorities.
• Excellent verbal and written communication skills. Ability to articulate solutions clearly and concisely.

• Competitive base pay based on experience and license.
• Medical insurance – comprehensive health coverage for you.
• Dental and vision – full plans included.
• Supplemental plans – voluntary supplemental options available.
• Basic life insurance – company‑paid policy.
• 401(k) with match – investment in your retirement savings.
• Paid time off – 2.5 weeks to start, growing with tenure.
• Sick time – dedicated sick time, separate from PTO.
• Performance bonus – structured plan tied directly to your results.
• Employee referral program – earn rewards for bringing great talent in.

• Protect – we ensure the safety of our communities with robust, comprehensive insurance options.
• Help – our agents provide swift, personalized support to guide every client through their options.
• Promote – we invest in our workforce with career paths and training for aspiring agents.
• Build – every client relationship is built on trust and transparency, tailored to individual needs.
• Educate & guide – we empower clients to make informed insurance decisions with clarity.
• Provide – affordable, innovative insurance solutions made accessible through tools like our app.