Supply Chain Manager; Mandarin

We’re Residence Supply — a design-obsessed lighting & hardware brand that went from scrappy Miami startup to 8-figure monster way too fast. We build heirloom-level pieces for homes that actually matter. Our pieces are featured on Architectural Digest and can be seen in luxury hospitality projects.

Now we’re scaling globally — China, India, Vietnam, Turkey, Mexico — and we're looking for someone that can handle our Asian teams.

• Own supplier relationships and communication in China (Mandarin required)
• Own end-to-end order flow: production, timelines, delays, and issue resolution
• Optimize costs: pricing, MOQs, COGS, shipping, and lead times
• Oversee global logistics: freight, customs, and delivery into U.S. + warehouse coordination
• Oversee implementation of global warehouse fulfillment system
• Improve fulfillment structure and reduce shipping inefficiencies
• Build systems for inventory, cost tracking, supplier performance, and forecasting
• Create and enforce SOPs across purchasing, logistics, and QC
• Maintain supplier scorecards (quality, speed, reliability)
• Partner with procurement and product teams to support launches and scaling
• Travel between Asia and USA

• Fluent in Mandarin and English
• Proven in sourcing, supply chain, and supplier negotiations
• Strong with numbers, cost, margins, and efficiency focused
• High-agency, spots problems early and solves fast
• AI-native, uses Claude AI and automation to move faster
• Systems thinker, builds scalable processes and workflows
• Comfortable working China hours when needed
• Sharp negotiator, pushes on price, timelines, and quality
• Detail-obsessed and execution-focused

• Experience working with China warehouses or 3PLs
• Experience scaling a DTC or ecommerce brand
• Experience in lighting, furniture, or home goods manufacturing

• $60,000 - $80,000 salary depending on experience
• 10 PTO days per year
• Performance-based raises tied to cost savings and operational improvements
• Growth path into Head of Supply Chain / Operations
• You’ll be working directly with the founder, procurement team, warehouse team, and product team. This is a high-ownership role with real impact on margins, speed, and scalability.
• Join a founding team in a company that's growing 100% y/y

• Send a short breakdown of a supply chain or logistics problem you solved (with numbers if possible)
• Explain what you would fix first if you joined
• Share your experience working with global suppliers
• This role is for someone who wants to take control of a growing global supply chain and build it into a competitive advantage.