On-Site Service Technician

Work Location Type:
Miami, Florida Onsite

This is a full-time position, 40 hours per week, Monday through Friday.

No weekends or holidays! Paid Time Off includes 18 days available during your first year. Imperial offers Day 1 benefits, including medical, dental, and vision coverage. Additionally, we provide seven paid holidays, and the company contributes 6% to a 401K with immediate vesting.

• Make the face of the company at a customer’s location, managing inventory, stock, scanning, replenishing products, and ensuring everything is in the right place.
• Build strong working relationships, identify opportunities to improve efficiency, and partner with sales and account teams to support customer success.
• Help analyze inventory usage, recommend improvements, and ensure each site meets safety and operational standards.
• Collaborate closely with both customers and internal teams to identify needs, implement solutions, and continuously improve how products are stocked and used.

• Strong customer service skills.
• Mechanical aptitude: comfortable identifying parts and working in an industrial setting.
• Hands‑on role comfort, organized, confident working independently while staying connected with a larger team.
• A valid driver’s license and reliable transportation.

• Experience in field service, automotive or fleet maintenance, or parts/inventory management.
• Any technical training or education.

• An active, on‑site role where you will spend most of your day standing, walking, and handling materials in customer maintenance facilities.
• Work may occur in loud or not climate‑controlled environments.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.