Operations & Documentation Coordinator Job Miami area,Florida USA,Supply Chain/Logistics

Position Summary

Tree Market is seeking an organized, detail-oriented, and proactive Operations & Documentation Coordinator to support the daily execution of logistics and transportation operations.

This position plays a critical role in coordinating documentation, maintaining operational records, supporting customer service, and ensuring shipments move efficiently while complying with company procedures.

The ideal candidate enjoys working in a fast-paced environment, has excellent organizational skills, and can manage multiple priorities while maintaining accuracy.

Key Responsibilities

Documentation Management

Prepare, review, and organize shipping and logistics documentation.
Ensure all operational files are complete and accurate.
Maintain electronic and physical records following company procedures.
Verify documentation before shipment execution.

Operational Coordination

Coordinate daily activities with operations, warehouse, transportation providers, and customers.
Monitor shipment status and follow up on pending tasks.
Support scheduling and operational planning.
Assist in resolving operational issues promptly.

Customer & Vendor Support

Serve as a point of contact for customers regarding shipment documentation and operational updates.
Communicate with vendors and service providers to obtain required information.
Ensure timely responses to customer requests.

Data Management & Reporting

Update operational systems and internal databases.
Prepare daily and weekly operational reports.
Monitor shipment milestones and documentation status.
Maintain accurate operational records.

Process Compliance

Ensure all documentation complies with company procedures.
Identify documentation discrepancies and coordinate corrections.
Support continuous improvement of operational processes.
Maintain confidentiality of customer and company information.

Qualifications

2–5 years of experience in logistics, freight forwarding, transportation, or operations coordination.
Experience handling shipping documentation is preferred.
Fluent in both English and Spanish (written and spoken) is required.
Strong organizational and multitasking skills.
Excellent attention to detail.
Strong written and verbal communication skills.
Proficiency in Microsoft Office (Excel, Outlook, Word).
Experience with logistics software or ERP systems is a plus.
Ability to work independently and collaboratively.

Preferred Skills

Problem-solving mindset.
Strong time management.
Ability to prioritize multiple tasks.
Customer service orientation.
Adaptability in a fast-paced environment.
Professional communication skills.

Compensation & Benefits

Competitive health benefits package, including:

Medical Insurance
Dental Insurance
Vision Insurance
Gap Insurance
Flexible Spending Account (FSA), where applicable
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance

Paid Time Off (PTO)

Paid Holidays

Professional growth and career development opportunities

Success Metrics

Accurate and timely completion of operational documentation.
On-time processing of shipment files.
High documentation accuracy.
Effective coordination between departments.
Timely communication with customers and vendors.
Compliance with operational procedures.

Industry: Wholesale Import and Export

Employment Type:

Full-time

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