Senior Manager, U.S. S&OP-E

Job Overview

At Galderma, the role is responsible for ensuring the full effectiveness of S&OP and S&OE processes across the entire U.S. organization, defining, coordinating, and optimizing these processes in alignment with global directives and best‑in‑class industry benchmarks.

• Owns end‑to‑end Sales & Operations Planning (S&OP) / Integrated Business Planning (IBP) process, ensuring seamless alignment of demand forecasting, production planning, and inventory management with business objectives.
• Defines and maintains the overall structure, processes, templates, and data cockpits within Power BI, ensuring standardized documentation across all Business Units.
• Establishes KPIs to measure process maturity, training effectiveness, and adherence rates.
• Facilitates cross‑functional meetings to balance supply and demand, resolve constraints, and drive stakeholder alignment, ensuring consensus‑driven decision‑making and issue resolution.
• Manages calendars, meeting flow, and templates; ensures each meeting within the S&OP sequence adheres to RACI framework and global meeting standards.
• Drives cross‑functional collaboration, fostering knowledge‑sharing and best‑practice adoption across Business Units.
• Identifies, monitors, and reports key business assumptions, risks, and opportunities, ensuring accountability for mitigation plans and escalating critical issues as needed.
• Builds and optimizes systems to automate and streamline S&OP communication and data integration between U.S. Market, Plants, and Global Supply Chain.
• Leads change‑management initiatives, driving process improvements, fostering organizational buy‑in, and securing leadership support through coaching and mentorship.
• Owns end‑to‑end S&OE process, ensuring seamless execution of short‑term (0‑3 months) demand and supply balancing to support business objectives and customer fulfillment.
• Defines and maintains structure, processes, templates, and real‑time data dashboards (e.g., Power BI) to enhance visibility and responsiveness across the execution horizon.
• Leads cross‑functional collaboration to facilitate real‑time decision‑making between Demand Planning, Supply Planning, Logistics, Manufacturing, and Customer Service.
• Monitors execution risks and opportunities, identifying deviations from the plan and ensuring corrective actions are taken to minimize supply chain disruptions.
• Strengthens communication and coordination between key stakeholders, including Business Units, Customer Service, Logistics, Sales, Marketing, and Finance.
• Implements and optimizes automation tools to streamline real‑time data flows, improve forecast accuracy, and enhance visibility across the supply chain execution process.

• 10+ years of experience in S&OP / S&OE processes.
• Strong understanding of forecasting, planning, and supply chain processes.
• Interpersonal and presentation skills, able to manage multiple projects and work with diverse teams.
• Proficiency in Microsoft Office and Teams;
  Oracle Cloud ERP experience preferred.
• Strong analytical and strategic thinking skills with a focus on continuous improvement and scalability.
• Ability to adapt in a fast‑paced environment and meet deadlines under pressure.
• APICS/ASCM certification preferred.

Base salary range: $140,000 - $175,000. Annual short‑term incentive program based on corporate performance. Benefits include health insurance, 401(k) plan with employer match, generous paid time off, hybrid work schedules, and more.

Galderma is an equal‑opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law.