Brokerage Dispatcher Specialist

Freight Broker Position

Benefits We Offer Include:

Medical, Dental & Vision Insurance

401(k) with company match

Employer-paid life & disability insurance

Flexible Spending Accounts (FSA)

Paid Time Off (PTO)

7 Company Paid Holidays

24/7 Telemedicine & Employee Assistance Program

Optional voluntary benefits (legal, accident, identity protection)

Eligibility on the first of the month following your hire date

Purpose of Position:

This position will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful freight brokers are comfortable working in a fast-paced environment and have exceptional problem solving and organizational skills.

Accountabilities:

Provide superior customer service to both internal and external customers by exceeding their expectations

Dispatch Company controlled freight and supported sales and commodity group managers.

Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanes

Meet or exceed rate expectations as defined by corporate pricing

Manage tendering process via TMS to route the lowest cost provider

Maintain billing and dispatch accuracy of 98% or greater

Dispatch/coordinating between carrier drivers/dispatch and sales

Post freight on various load boards and call carriers/broker to book loads

Confirming/verify rate via load tendering process

Follow company policy for processes and procedures

Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues

Maintain on time Pick-Up and Delivery performance of 97% or better

Update/track carrier/driver location information within company guidelines

Back up other dispatch positions

Assist Manager or Director, Logistics Services in leadership duties and reports when instructed

Dispatching drivers/Carriers

Make sure and coordinating between carrier drivers/dispatch and customers on load information

Scheduling drivers/Carriers

Problem solves driver/carrier issues

Maintain on time Pick-Up and Delivery performance of 98% or better

Minimum

Skills Required:

Work hours – 50 + hours per week as needed

High School diploma or GED, but college degree preferred

3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.

Work independently, great communicator & customer service skills

Negotiation skills

Problem solving/Investigation skills

Ability to coordinate high volume phone skills

Computer experience with Microsoft products like excel and email

Accurate typing skills

Preferred transportation experience

High School Degree/ College Degree

Data Entry & high-volume phone skills

Good/Great Communicator & customer service skills

Problem Solving/Investigation

Computer experience, preferably brokerage or asset

Ability to work in a fast-paced environment

Ability to resolve conflicts

Ability to organize/prioritize variety of tasks/projects

MS Office Skills (Excel, Word, Power Point)

**
* Please note:

This position does not qualify for relocation expenses. ***

Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts—available in over 80 countries worldwide. With operations spanning more than 35 countries, we've proudly been nourishing families for over 135 years.

We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify
* where applicable, to ensure employment authorization eligibility. Driven by our core values—Excellence, Care, Passion, Trust, and Creativity—we invite you to explore our career opportunities and join our FRESH team.