Ocean Import Operator

Software Requirement:
Cargo Wise (One) experience required

About the Role:

We are partnering with a dynamic, rapidly expanding mid-sized freight forwarder in Miami to recruit an experienced Ocean Import Coordinator
.

This is a hands-on, end-to-end operational role executing ocean import files from start to finish. Working within a close-knit, fast-paced team, you will manage file creation, shipping documentation, arrival notices, customs coordination, and last-mile drayage/delivery dispatch.

If you are an experienced ocean operator who thrives in a collaborative mid-sized environment—where your work is recognized and you aren't just a number—this is an exceptional opportunity to grow your career.

• A-to-Z File Execution: Open, manage, and process ocean import files (FCL & LCL) from origin notification through to final delivery and billing.
• Documentation Management: Review and process master and house ocean bills of lading (MBL/HBL), arrival notices, delivery orders, commercial invoices, and packing lists.
• System Management: Accurately enter and update all shipment milestones, routing notes, and costings within Cargo Wise
  .
• Carrier & Vendor Coordination: Liaise directly with steamship lines, co-loaders, terminal operators, drayage truckers, and overseas agents to track container movements and resolve operational delays.
• Customs & Clearance Support: Coordinate closely with internal customs brokers or third-party filing agents to ensure timely CBP and PGA releases before container demurrage/per diem accrues.
• Customer Communication: Provide proactive tracking updates and exceptional service to domestic importers and LATAM trade lane partners.
• Billing & File Profitability: Complete file costing, ensure accurate billing of freight and accessorial charges, and execute timely file closing.

• Industry
  
  Experience:
  
  2–5+ years of hands‑on ocean import operations experience within a 3PL or international freight forwarding environment.
• Software: Cargo Wise (One) proficiency is essential.
• Freight Expertise: Strong working knowledge of ocean import documentation (FCL/LCL), ocean freight terminology, Inco Terms, and port/terminal operations in South Florida.
• Languages: English fluency required;
  Bilingual (English / Spanish) skills are highly preferred given local market trade lanes.
• Problem Solving: Proactive mindset with a sharp attention to detail regarding shipment deadlines and container demurrage prevention.
• Work Authorization: Must hold active, unrestricted US work authorization (sponsorship is not available for this role).

• Base salary up to $65,000 (depending on experience).
• Comprehensive health, dental, and vision insurance benefits package.
• Paid Time Off (PTO) and company holidays.
• Clear career growth opportunities within an expanding, financially stable forwarder.