Operations Manager

Schedule: Monday through Friday, 9:00 a.m.–5:00 p.m.

Relocation: Local candidates or self-relocating candidates only

Our client is a growing international manufacturer and distributor of high-performance coated fabrics, pressure-sensitive tapes, conveyor belting, films and other engineered materials serving food processing, packaging and diverse industrial markets.

The company’s Miami-area operation imports finished products from an overseas manufacturing affiliate for distribution throughout the United States. The facility also performs light converting, primarily slitting master rolls of tape to customer-specified widths.

The company is seeking a hands-on Operations Manager to lead its day-to-day U.S. operations. This individual will oversee warehouse and inventory control, tape converting, purchasing, shipping and logistics, customer service and order fulfillment.

A major priority will be selecting and implementing an ERP or comparable business-management system to improve inventory accuracy, workflow efficiency, operational visibility and scalability.

This is a working-manager position within a small, growing operation. The successful candidate must be comfortable establishing processes and controls while remaining closely involved in daily execution.

• Lead daily operations across receiving, warehousing, inventory control, tape slitting and converting, order fulfillment, purchasing, shipping and logistics.
• Establish effective workflows, operating procedures, controls and performance expectations.
• Evaluate, select and implement an ERP or integrated business-management system.
• Lead process mapping, data preparation and migration, system configuration, testing, employee training and adoption.
• Improve inventory accuracy through disciplined receiving, location control, cycle counting, reconciliation and material traceability.
• Plan converting activities and order priorities to meet customer requirements, quality expectations and delivery commitments.
• Monitor throughput, lead times, on-time shipping, inventory accuracy, order accuracy and material waste.
• Oversee customer service and order-management processes, ensuring accurate documentation, responsive communication and effective issue resolution.
• Coordinate purchasing and replenishment with overseas manufacturing partners, considering demand, inventory levels, freight and extended lead times.
• Manage carrier relationships and domestic and international shipping requirements.
• Lead, train and develop a small cross-functional team while reinforcing accountability and continuous improvement.
• Maintain an organized, safe and efficient workplace.
• Partner with company leadership on operational improvements, resource requirements and growth planning.

• At least five years of progressive operations leadership experience within converting, tape, labels, flexible packaging, paper, film, textiles, cut-to-order manufacturing or a comparable light manufacturing and distribution environment.
• Hands-on experience managing warehouse operations, inventory control, purchasing, shipping, logistics and order fulfillment.
• Demonstrated experience personally leading or playing a significant role in an ERP implementation.
• Experience with process mapping, system configuration, data migration, testing, training and go-live support.
• Proven success improving operational workflows, inventory accuracy, internal controls and service levels.
• Experience supervising and developing employees in a small-team environment.
• Strong proficiency with business systems, reporting tools and Microsoft Excel.
• Strong communication, organizational and problem-solving skills.
• Bachelor’s degree in business, engineering, operations…