Domestic Clerk

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FULL-TIME Clerical Miami, FL, US

3 days ago Requisition

Salary Range: $20.00 To $23.00 Hourly

Job Title:Domestic Clerk

Reports to:Operations Manager / Branch Manager

Company Overview:

Ferrari Group is a global leader in secure logistics and transportation of high-value merchandise including luxury jewelry, precious metals, and confidential assets. Ferrari Express Inc. delivers armored transportation and secure logistics services across the United States, operating in high-risk, high-value environments requiring precision, discretion, and accountability.

Position Summary:

The Domestic Clerk is responsible for the accurate creation of domestic shipments, generation of shipping documentation, and direct coordination between clients and operations. This position ensures that all domestic logistics activity is processed in compliance with company policy and applicable federal and state regulations. The Domestic Clerk works closely with operations, dispatch, and client services teams to support the service integrity of Ferrari Express Inc.

across all U.S. locations.

Key Responsibilities:

Shipment Creation and Processing

• Create domestic shipment orders accurately, including origin, destination, declared value, weight, service level, and special handling instructions.
• Generate, verify, and distribute all required shipping documentation including waybills, receipts, chain-of-custody forms, and carrier manifests.
• Verify shipment data against dispatch records and delivery instructions to ensure accuracy prior to release.
• Maintain organized records of all shipment transactions, adjustments, and supporting documentation.

Client Communications

• Serve as the primary point of contact for clients regarding domestic shipment inquiries, status updates, and pickup scheduling.
• Communicate professionally and promptly with clients regarding service requests, tracking updates, and any exceptions or delays.
• Coordinate with operations staff and armored vehicle teams to ensure timely and accurate pickup and delivery of client shipments.

Data Entry and Records Management

• Enter all shipment transactions accurately into applicable logistics and operations software systems.
• Maintain and update client shipping profiles, rate information, and service agreements within company systems.
• Ensure all records are retained in compliance with company document retention policies and applicable law.

Reporting and Reconciliation

• Perform daily and weekly reconciliation of shipment logs to support operational accuracy and compliance.
• Prepare shipment summaries, exception reports, and ad hoc operational reports as directed by management.
• Assist in audit preparation by producing accurate documentation and transaction histories as required.

Cross-Functional Coordination

• Collaborate with dispatch, operations, and branch management to verify service completion and resolve shipment exceptions.
• Report discrepancies, damage, missing documentation, or security concerns to the Operations Manager immediately upon discovery.
• Support the operations team with special projects, process improvements, and compliance initiatives as assigned.

Minimum Qualifications:

Education:

• High school diploma or equivalent required.
• Associate’s degree or coursework in Business Administration, Logistics, or a related field preferred.

Experience:

• Minimum one (1) year of experience in a logistics, shipping and receiving, customer service, or administrative operations role.
• Experience in a secured logistics, armored transport, or high-value cargo environment preferred.

Technical Proficiency

• Proficiency with Microsoft Office Suite…