Director, Operations Manager, Management
Listed on 2026-02-18
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Management
Operations Manager, Program / Project Manager, Business Management
The Growth Director will lead MDIA’s market expansion execution by overseeing implementation, customer retention, and operational support for new markets launching Public Innovation Challenges and establishing local Public Innovation Authorities. This is a highly cross-functional leadership role that ensures MDIA’s model is delivered with excellence beyond Miami while building repeatable systems that allow MDIA to scale.
The ideal candidate is both people-oriented and process-oriented: able to build trusted relationships with local government and ecosystem partners while also creating structure, playbooks, and operational rigor across market launches. This person will own the “how” of expansion by ensuring new markets are successfully onboarded, supported through implementation, and retained through strong outcomes and stakeholder experience. Familiarity with nonprofit or startup environments is a plus.
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