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Operations Manager General Management Program / Project Manager

Call Center Manager: Lead Customer Experience & Operations

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: myflenergy
Full Time position
Listed on 2026-02-19
Job specializations:
  • Management
    Operations Manager, General Management, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A statewide energy initiative in Miami is seeking a full-time Call Center Manager to oversee daily operations and ensure high customer satisfaction. The position involves managing the team, implementing training programs, and analyzing data for improvements. Candidates should possess strong skills in customer satisfaction, team management, and excellent communication. A bachelor's degree in business or management is preferred, along with prior managerial experience.

This role offers an opportunity to make an impact in energy efficiency for Florida homeowners.
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