Project Manager - Waterford

Job Summary

The Implementation Project Manager fulfils a dual role with focus on revenue driven/process improvement and operations projects. The Implementation Project Manager is responsible for the coordination and completion of projects, this responsibility includes setting deadlines, assigning responsibilities, monitoring and summarizing project's progress. The Implementation Project Manager also analyzes, participates and recommends new processes, products and budget strategies. Steps in the implementation process include setting goals, planning, and monitoring progress to completion.

Along the way, implementation project manager oversees tasks, creates planning timelines, monitors budget and serves as a liaison between IT and other team members, external stakeholders and/or senior management. On certain projects he/she will act as project manager and in others will complete and implement tasks at hand.

• Collaborates with immediate supervisors and other team members in order to identify operational, sales, process and/or business opportunities and initiate project development.
• Brings support to management in the accomplishment of business plans and objectives.
• Analyses, designs, and coordinates new products launching and completion in collaboration with other departments.
• Determines project resources and monitors through meetings and general communications.
• Designates and establishes project deadlines.
• Coordinates, verifies and actualizes project itineraries.
• Monitors the coordination and completion of multiple projects.
• Guarantees a coherent and consistent project implementation process.
• Meets with Business head(s) to understand and support business plans related to customer needs, market trends, and coordination with other areas as needed.
• Contributes to special projects as needed to ensure successful service deployments, improved internal processes/methodologies, manages multiple/simultaneous implementations, ensuring project timelines are met, and issues are addressed.
• Provides status updates to ensure successful and timely implementation.
• Escalates issues to designated team contacts and/or cross-functional teams in a timely manner to ensure implementation issues are addressed timely.
• Manages implementation, acting in the role of project manager and functional specialist.
• Activities include, but are not limited to: leading project calls, understanding and analyzing client business requirements, providing guidance options to meet client needs, managing third-party and other integrations, training development and preparation for deployment of service to employees all within a defined timeframe of completion.
• Follows up and complies with policies and guidelines established by the Bank.

• The degree of judgment is related to the compilation and/or presentation of information; data processing and/or presentation of possible recommendations; integration and coordination of varied elements and its application to specific subjects; identification and definition of new problems of moderate complexity; and continuous analysis of specialized and complex subjects.

• This position has no direct supervisory responsibilities.

• The impact of errors of this position could affect essential activities of administrative, operational or business nature that have a considerable economic impact; essential activities that are important for the Bank, either from other divisions or departments, or within; strategic results or Bank image through the regulatory agencies, customers and the community and the stability and continuity of the vital Bank operations.

• Strong Communications skills (verbal and written)
• Understanding of technology and its integration with the Bank's operating environment.
• Knowledge in project management and managing resources.
• Knowledge of Bank products and services.
• Ability to communicate and interact with officials at all levels of government, regulators, and work effectively with internal constituencies.
• Ability to work multiple projects simultaneously.
• Computer knowledge (Word, Excel, Power Point)
• Bilingual (Spanish and English)

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this job, the employee is regularly required to sit;
  
  use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk.
• Work Environment:
  Employees in this job work in an office environment with a comfortable room temperature, good lighting, and quiet conditions.

• Bachelor's degree, Masters or PMP (a plus), and 7-10 yrs. of related PM experience,…