Cleaning & Waste Cluster Manager, FIFA World Cup

Cleaning & Waste Cluster Manager, FIFA World Cup 26™

Department: Technical & Infrastructure

Employment Type: Fixed Term Contract

Location: Miami

At FIFA
26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries:
Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

FIFA World Cup 26 Skills Framework

• ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
• DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
• INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
• INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
• INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
• LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision‑making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
• VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

The Cleaning & Waste (CLW) Cluster Manager is responsible for the planning, coordination, delivery, and performance management of all cleaning and waste operations across a designated cluster of FIFA World Cup 2026 stadiums and official sites. Acting as the primary operational lead and escalation point within their cluster, the role ensures that all Cleaning & Waste services are delivered safely, sustainably, consistently, and to FIFA’s world‑class operational and sustainability standards, while maintaining alignment across stadium operators, Host Cities, service providers, and FIFA functional areas.

The main responsibilities and oversights of the Cleaning & Waste Cluster Manager for the FIFA World Cup 26™ include:

Cluster Leadership & Governance

• Lead Cleaning & Waste operations across a defined cluster of stadiums and tournament sites (e.g. 3–5 venues).
• Serve as the single point of accountability for CLW readiness, delivery, and issue resolution within the cluster.
• Represent Cleaning & Waste in cluster‑level operational meetings, readiness reviews, and FIFA governance forums.
• Ensure consistent implementation of FIFA CLW standards, SOPs, SLAs, and policies across all assigned venues.

Operational Planning & Readiness

• Oversee the development, validation, and approval of stadium‑specific CLW Operational Plans, including:
  • FOH / BOH cleaning scopes
  • Waste stream configuration (landfill, recycling, compost, specialty streams)
  • Waste compound layouts and logistics flows
  • Staffing models and deployment plans
  • Event‑day cleaning and turnaround strategies
• Lead test events, simulations, and operational rehearsals, ensuring learnings are embedded into final plans.
• Monitor readiness milestones and elevate risks or gaps proactively.

Service Delivery & Event Operations

• Manage Cleaning & Waste operations across all tournament phases:
  • Build‑up and overlay
  • Tournament operations (matchdays & non‑matchdays)
  • De‑installation and demobilisation
• Coordinate daily operations with Stadium Operations, Venue Management, Security, Logistics, Hospitality (On Location), and Sustainability teams.
• Ensure…