Program Manager

About VML

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization.

In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

VML is a WPP agency (NYSE: WPP). For more information, please visit , and follow along on Instagram, Linked In, and X.

VML is seeking a Program Manager, a proactive and strategic thinker who thrives in a dynamic and collaborative environment. As a Program Manager, you will be responsible for the end-to-end management of projects, ensuring they are delivered on time, within budget, and to the highest quality standards. You will work closely with cross-functional teams, including creative, strategy, account management, production, media, analytics and technology, to drive projects from inception to completion.

You will be an autonomous leader in delivery, managing expectations, tracking financial burn of projects, providing regular updates on timelines, and fostering strong relationships with our internal teams and with the client.

• Work | Deliver exceptional projects on time and within scope, ensuring all deliverables meet high-quality standards and client expectations. You'll oversee project execution, identify dependencies, and secure alignment on scope, schedule, and budget.
• People | Motivate and direct cross-functional teams to produce outstanding work, fostering a collaborative "One Team" approach. You'll be the primary client contact, building strong relationships and managing expectations.
• Process | Establish and manage project communication and processes, leveraging existing tools to monitor progress and mitigate risks. You'll develop detailed project plans and identify opportunities for process improvement.
• Financials | Be responsible for project estimation, planning, and profitability, ensuring projects are delivered within budget. You'll manage budgets, track expenses, and maximize financial efficiency.

• A Problem Solver | You are adept at identifying and resolving complex project challenges, finding creative solutions to keep projects on track.
• A Strong Communicator | You possess excellent written and verbal communication skills, able to effectively communicate with clients, team members, and stakeholders at all levels.
• A Collaborative Leader | You are a team player who fosters a collaborative and productive work environment, motivating and inspiring team members to achieve project goals.
• Organized and Detail-Oriented | You are highly organized and detail-oriented, with a strong ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Client-Focused | You are passionate about delivering exceptional client service and building strong, long-lasting relationships.
• Adaptable | You thrive in a fast-paced, dynamic environment and are able to adapt to changing priorities and project requirements.
• Proactive | You are proactive and take initiative, anticipating potential issues and developing solutions before they impact the project.

• 5-7 years of experience managing projects in advertising or marketing communications in a client-facing role, ideally at a creative agency.
• Proven ability to manage complex, integrated marketing projects from inception to completion.
• Experience working with common project management tools such as Smartsheet, Jira, Confluence, Microsoft Project, Slack, and…