Policy and Control Manager

About Bci

Bci provides financial services to individuals and corporations. We focus on being a global leader in innovations and personalized client experience and, with more than 10,500 employees, Bci is recognized as one of the best companies in which to work and develop a career. It is the third largest privately owned bank in Chile, and it has more than 300 branch offices throughout Chile and representative offices in other countries.

Bci is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.

As the Policy and Control Manager, you will be the architect of our internal governance framework. Designing, implementing, and overseeing the controls that protect the institution from operational and regulatory risk. The Policy and Control Manager is responsible for formulating and interpreting internal policies to ensure they remain ahead of the curve in a rapidly shifting US financial landscape. The Policy and Control Manager leads the coordination and facilitation of audits and remediation efforts, serving as a principal liaison among auditors, regulators, and internal stakeholders.

• Propose draft policies and review and ensure annual updates of all branch policies to ensure compliance with federal and state regulations (e.g., OCC, Federal Reserve, CFPB).
• Oversee the governance document architecture and lifecycle for the Branch.
• Ensure that proper controls, procedures, processes, and training are adhered to.
• Assist the teams by effectively leading a change management process to ensure compliance with regulatory requirements and effective process development.
• Design and implement the strategic framework for control effectiveness testing, and advise senior management on root cause analysis and remediation priorities.
• Identify emerging risks within the institution and work with the appropriate teams to proactively adjust controls to keep the "risk appetite" within bounds.
• Lead the tracking, escalation, and resolution of GRC related issues, including self-identified issues, second and third lines of defense (2
  
  LoD, 3
  
  LoD) audit findings, and regulatory examination recommendations.
• Translate complex policy jargon into "plain English" training for staff to foster a culture of compliance across all levels.
• Lead the end-to-end Risk and Control Self-Assessment (RCSA) process, ensuring all operational risks are identified, documented, and mapped to corresponding controls.
• Highly analytical that allows the identification of spotting potential weaknesses in processes and in the control environment.
• Ability to work with minimal supervision.
• Work effectively in a high impact and evolving environment.
• Provide high-level, independent counsel to senior leadership and management committees on significant policy deviations and emerging risk issues to influence strategic decision-making.
• Ability to understand, speak, read and write English and Spanish.
• Deliver key presentations and provide authoritative guidance on policy and compliance to senior management, committees, and external parties (e.g., regulators, auditors).
• Assume evolving duties and responsibilities of position.
• Work all hours required to fulfill job duties and responsibilities (including weekends, evenings and holidays as needed).
• Travel as required.
• Provide coverage for other positions as requested.
• Ability to carry and lift boxes and objects that may weigh between 10 and 25 pounds.
• Perform additional duties and responsibilities as assigned by management.

In the performance of their duties, all Bci - Miami Branch staff members are required to comply with all state and federal regulatory and legal requirements, including the Bank Secrecy Act, the Federal Election Campaign Act of 1979, the Foreign Corrupt Practices Act, and the Bank Bribery Amendments Act. Additionally, all staff members must comply with the Bci’s Personnel Manual and Code of Ethics and other policies of Bci which are either currently in place or which…