Global Response Director

Applications close 27 Jun 2026.

Borough:
The role is onsite at a Medtronic site in the contiguous United States. Locations include:

• Mounds View, MN / Minneapolis, MN (Twin Cities Campus)
• Irvine, CA / Santa Ana, CA (Orange County Campus)
• Carlsbad, CA
• Tempe, AZ
• Boulder, CO / Lafayette, CO (Colorado Campus)
• Danvers, MA or Billerica, MA (Greater Boston area)
• Dexter, MI
• Grand Rapids, MI
• Mystic, CT / North Haven, CT
• Warsaw, IN
• Memphis, TN
• Swedesboro, NJ
• Eatontown, NJ
• Fort Worth, TX
• Jacksonville, FL
• Miami Lakes, FL

Bachelor’s degree, or an advanced degree, and a minimum of 10+ years of experience in program management, operations, or workplace services within a large‑scale corporate environment, with 7+ years of managerial experience.

• Lead the global response function, ensuring it remains the most responsive part of Medtronic’s operations.
• Build a world‑leading response program that protects the safety and security of people and assets worldwide, regardless of location or time of day.
• Define response operating procedures to ensure consistent, global incident resolution (“One Best Way”).
• Establish escalation thresholds for incidents that may evolve into crises, ensuring rapid and effective global action.
• Manage security vendors, develop service level agreements (SLAs), and hold partners accountable for performance.

• Demonstrated experience managing 24x7 incident response and executive‑level crisis response.
• Proven track record of leading large‑scale organizational transformations.
• Ability to influence and earn trust with a diverse set of stakeholders, including executive leadership.
• Current and valid passport; ability to travel internationally up to 20%.

• Exceptional analytical skills; experience with SQL, Power BI, or Tableau to drive data‑based decision making.
• Strong bias for action and ability to navigate ambiguity in a fast‑paced environment.
• Deep understanding of industry trends in security and facilities operations.
• Excellent communication and presentation skills.

Primarily office work: independent mobility, interaction with a computer, and communication with colleagues. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

• Competitive salary range for U.S. (excl. PR): $164,800 – $247,200 (USD).
• Short‑term incentive:
  Medtronic Incentive Plan (MIP).
• Annual long‑term incentive plan.
• Health, Dental, and Vision insurance;
  Health Savings Account;
  Healthcare Flexible Spending Account;
  Life insurance;
  Long‑term disability leave;
  Dependent daycare spending account;
  Tuition assistance;
  Simple Steps global well‑being program.
• 401(k) plan with employer contribution and match;
  Short‑term disability;
  Paid time off;
  Paid holidays;
  Employee Stock Purchase Plan;
  Employee Assistance Program;
  Non‑qualified Retirement Plan Supplement;
  Capital Accumulation Plan (for VP and above).

Medtronic is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Medtronic will provide reasonable accommodations to qualified individuals with disabilities.

Medtronic participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees.