Call Center Leader — Sales & Service Excellence
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-24
Listing for:
Confidential
Full Time
position Listed on 2026-06-24
Job specializations:
-
Management
Job Description & How to Apply Below
Confidential in Miami is seeking a skilled Call Center Supervisor to lead sales and service efforts. This critical role will oversee Team Leads, set performance expectations, and enhance customer experiences consistent with institutional goals.
The ideal candidate will have 5+ years in a call center environment and strong management skills. Responsibilities will also include managing escalations, reporting, and driving compliance within a high-performance culture.
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