Vice President, Global Air Sales & Operations
Listed on 2026-06-29
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Management
Travel Industry, Client Relationship Manager, Operations Manager
Global Air Manager
Responsible for Global Air at Abercrombie & Kent Travel Group level, including Sales, Contracting & Operations. Identify and create a global strategy, negotiate, and maintain best-in-class air contracts, as well as develop and evolve the overall air/sea offering for the Abercrombie and Kent travel group globally.
Responsibilities and Accountabilities- Create and implement a unified global air offering, supported by key partnerships & contracts.
- Work closely with partners to identify growth opportunities and develop global relationships and contracts with key airline partners to support global alignment.
- Work closely with Finance teams to ensure ARC ticket auditing and back office (TRAMS) reporting processes are streamlined.
- Work alongside the IT department, including the integration of system and operational processes.
- Maximize profitability and sales for the luxury travel segment (cruise and tour operating)
- Drive efficient processes internally within air and operations teams, including but not limited to airfare maintenance & ticketing.
- Responsible for maximizing profitability and conversion of air attachment to travel booking across AKTG and all global contact centers.
- Lead project implementations related specifically to air system functionality.
- Function as a fundamental resource for sales teams regarding the standards and delivery of the air program.
- Maintain up-to-date knowledge of selected Global Distribution System (GDS) and all preferred partner airline contract details.
- Identify and understand complex international itineraries to offer the best travel options to consumers.
- Collaborating with stakeholders such as sales, IT, marketing, finance & revenue management to maximize opportunities and profitability.
- Maintain commercial relationships within the travel industry in key markets.
- Travel to local offices to maintain and develop high-level relationships across the market.
- Hungry, ambitious & driven mentality.
- Demonstrated organizational and leadership skills.
- Excellent oral, written, and interpersonal communication skills.
- Excellent organizational skills, attention to detail, and analytical skills required.
- 10+ years of industry sales experience focusing on Global Air Contracts and negotiating.
- Experience in working in a Call centre or Tour Operating environment.
- Work effectively in a Global Matrix reporting organization.
- Proven track record of success
- High level of GDS knowledge/experience, Amadeus preferred.
- Cross-market knowledge including the USA, UK&EMEA and APAC
- Experience in budget and forecast preparation.
- Associate degree or equivalent combination of relevant background and/or professional experience in the travel industry.
- Must reside in the Chicago or Miami metro area.
- Hybrid role based in A&K's Downers Grove, IL or Aventura, FL office (4 days in-office, 1 day remote)
- Emergency Duty 24/7 phone coverage may be required.
- Evening and weekend hours may be required.
- Up to 30% International travel is required (and maintain a current passport).
- 140-155k; position bonus eligible.
A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts through use of an IATAN Travel Professional card. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee.
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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