Executive Director - Hospitality and Training; HEAT), Inc.
Listed on 2026-07-08
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Management
General Management, Operations Management, Project & Program Management, HR Manager
Executive Director
Hospitality Employees Advancement and Training (HEAT), Inc. in Miami is looking for an Executive Director. Along with the Board of Directors, the Executive Director will be responsible for creating and guiding the organization by helping to develop its mission, strategic goals, and all operational structures. The Executive Director will also be responsible for developing programming and for stewarding external relationships.
Hospitality Employees Advancement and Training, Inc. is a 501(c)(3) nonprofit organization and labor-management partnership between hotel and high-wage food service employers and, UNITE HERE Local 355, the union for hospitality workers in South Florida. As a Taft-Hartley Fund, this training center was created to train and upskill hospitality workers, enabling them to enter good union jobs in the industry and advance in their careers.
Our curriculum, designed in collaboration with employers, will support employer efforts to create career pathways, thereby contributing to worker retention. Most of the people we will serve are people of color/immigrants and members of marginalized communities. Our objective is to 1.) train new workers and help place them in good union jobs with employer partners and 2.) provide ongoing training to incumbent workers to support their career advancement.
The Executive Director will collaborate with the Board of Directors to set the strategic vision for the growth and sustainability of this training center. They will oversee the implementation of this vision by managing the day-to-day operations of the organization. They will oversee the administration of culinary training programs for entry-level and incumbent workers for the hotel industry and airports in South Florida.
The ideal candidate will thrive as they further develop HEAT's administrative capacity, and programmatic offerings while representing it as a key organization within the regional workforce development landscape.
Organizational Leadership
- Oversee and maintain full executive management responsibilities and leadership of the daily operations of HEAT, including classroom training/work experience programs, operations, human resources management, financial management, public/community relations, employment/vocational training, and program/curriculum development.
- Direct the development and implementation of goals, objectives, policies, procedures and processes to support the mission of the organization and ensure continuous operations.
- Analyze operations to evaluate the performance of the organization and its staff in meeting the objectives and to determine areas of potential program improvement, cost reduction, and policy changes.
- Ensure regulatory compliance with the highest standards of health, sanitation, and cleanliness in the training programs for hotel and food/beverage service staff.
- Provide administrative support and regular updates to the Board with respect to the status of training programs, operations, and finances.
- Make presentations to the Board with respect to recommendations on program operations and budgets. Collaborate with the Board to develop and execute short- and long-term goals.
Outreach, Communications, and Collaboration
- Serve as the chief spokesperson and ensure that the organization maintains and strengthens its reputation for excellence with the community and at the state and national levels.
- Ensure that the public, through the news media and effective public relations, is informed of the success and accomplishments of Hospitality Employees Advancement and Training, Inc. in providing vocational and skills training to incumbent union members as well as unemployed and underemployed workers in the hospitality industry.
- Develop and maintain good working relations with the HEAT's employer partners, UNITE HERE Local 355 leadership, related Taft-Hartley training funds, state and local government officials, community-based organizations, and the local community.
- Collaborate with the UNITE HERE International Union, its Education and Support Fund, and other UNITE HERE training programs on various endeavors including workforce development projects, fundraising, grant applications, grant-funded projects, and data collection.
Personnel and Human Resources
- Be responsible for the recruitment and on-boarding of all personnel, both paid staff and volunteers.
- Ensure that job descriptions are developed, that regular performance evaluations are held, and that sound human resource practices are in place.
- Supervise and provide direction to a growing staff, including the executive management team and supervisory staff.
- Develop human resource management policies and programs that contribute to the acquisition, retention, motivation, and development of staff capable of meeting current and future organizational needs and objectives.
- Develop and maintain a positive and ethical work environment that is conducive to attracting, retaining, and motivating a diverse…
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