Branch Operations Manager

Branch Operations Manager – Miami, FL

This position requires managing all inside sales and service operations at the branch, ensuring continuity between sales and service to meet customer expectations and acting as the primary communication point with the Fredericksburg support regarding customer needs and current operations.

• Responsible for all inside sales and service operations at the branch.
• Provide continuity between sales and service to meet customer expectations.
• Primary communicator with Fredericksburg support regarding customer needs and current operations.
• Support and train new employees to ensure alignment and expectations are fully established and fulfilled.

• Related work experience and knowledge of operations management.
• High school diploma.
• Good communication skills.
• Bi‑lingual preferred (English and Spanish).
• Good customer service skills.
• Computer skills, including proficiency in Google Workspace.
• Valid driver’s license and good driving record.
• SAP experience preferred.

• Competitive pay commensurate with experience.
• Medical, Dental, Vision coverage.
• Profit sharing.
• 401(k) Plan.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.