Sr. Manager, Administrative Operations

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The University of Miami, Health System - Pathology Department, has an exciting opportunity for a full‑time Senior Manager, Administrative Operations to work on‑site in Miami, FL.

The Sr. Manager, Administrative Operations manages office activities and services including the supervision of office staff to achieve maximum productivity and expense control. Creates policies and procedures for administrative activities, such as records maintenance, document preparation, mail distribution, reception, and other related internal operations.

• Ensures all administrative operations run smoothly and efficiently.
• Evaluates existing internal controls and approval processes and makes recommendations on how to improve fiscal integrity and operational efficiency.
• Coordinates, plans, and directs services which support the running of the department.
• Plans and coordinates the duties of staff in addition to analyzes complex administrative concerns.
• Develops and implements department processes.
• Oversees the review, approval and reporting of all expenditures.
• Implements department human resources actions, which may include hiring, terminations, salary actions, etc.
• Recruits, trains, and prepares performance reports for staff.
• Manages, implements, coordinates, plans and evaluates the administrative operations for the department/division.
• Oversees staff in the day‑to‑day performance of their jobs.
• Ensures projects, department milestones/goals are met and adheres to approved budgets.
• Purchases and maintains office equipment and supplies.
• Tracks and analyzes operational costs.
• Manages the delivery of services with other departments.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with university policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

• High school diploma or equivalent.
• Minimum 6 years of relevant experience.
• Knowledge, Skills and Attitudes:
  • Ability to communicate effectively in both oral and written form.
  • Ability to maintain effective interpersonal relationships.
  • Ability to manage a budget and work within the constraints of that budget.
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Proficiency in computer software (i.e., Microsoft Office).

• Provide leadership and oversight of Faculty Affairs functions for faculty; serve as the primary liaison to Central Faculty Affairs, Physician Recruitment, the UM Immigration team, and the UM/Jackson credentialing teams.
• Oversee end‑to‑end Faculty Affairs processes for faculty, including recruitment, position requests, hiring, initial credentialing, onboarding, drafting offer letters and supporting documentation, salary actions, performance evaluations, Medicaid billing enrollment, clinical system/application access requests, and off‑boarding.
• Oversee faculty recruitment operations and onboarding progression, ensuring timely coordination and providing leadership with clear updates on candidate status, risks, and next steps.
• Partner with faculty leadership to draft and maintain faculty job descriptions, coordinate job postings/advertisements, and routinely audit job descriptions to ensure they remain current and aligned with departmental needs.
• Provide oversight and accountability for the APT process, ensuring the Manager, Administrative Operations executes files accurately, on time, and in compliance with institutional requirements.
• Serve as the departmental owner for the Annual Faculty Evaluation process, ensuring data coordination, faculty readiness, scheduling support, and timely completion in collaboration with departmental stakeholders.

• Serve as the departmental owner for…