Lead, Care Management

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Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Legal Team has an exciting career opportunity for full-Lead, Care Management reporting to the AVP, Clinical Operations.

The position is onsite and based in Miami, Florida

The position is also not eligible for work authorization sponsorship.

Position Summary:

The Lead, Crew Population Health & Disease Prevention is responsible forthe development, implementation, and oversight of fleet-wide population health initiatives focused on chronic disease prevention, health promotion, wellness, and preventive care strategies. This role is dedicated tooptimizingcrew health outcomes, reducing health-related risks, and supporting safe, sustainable maritime operations.

The Lead provides leadership and oversight for the Manila-basedteamofwellnessnursesand works collaboratively with shipboard and shoreside Clinical Operations teams to ensure an integrated and effective approach to crew health and wellness. This position plays a key role in advancing the organization's global health strategy through preventive care, early intervention, health education, and data-driven population health programs.

Reporting to the AVP, Clinical Services, the Lead serves as a subject matter expert in population health management and preventive medicine while fostering a culture of health and wellbeing throughout the crew population.

This position is based in the Miami Corporate Officeand requires periodic domestic and international travel (approximately 10-15%).

Essential Duties and Responsibilities:

Clinical Program Oversight

• Establish program goals, key performance indicators (KPIs), and outcome measures to assess effectiveness and drive continuous improvement.
• Monitor population health trends and evaluate program performance through data collection, analytics, and reporting.
• Provide quarterly population health reports, insights, and recommendations to executive leadership.
• Identify crew members at elevated risk for medical debarkation and ensuretimelyescalation and coordination with Medical Operations and Risk Management teams.
• Develop,maintain, and regularly update standard operating procedures (SOPs), guidelines, and workflows related to population health and disease prevention programs.

Leadership & Team Management

• Lead, mentor, and manage thewellnessnursingteam, ensuring consistent delivery of care coordination services and program compliance.
• Establish team goals, performance expectations, and professional development opportunities.
• Foster collaboration between shipboard and shoreside clinical teams to support continuity of care andoptimalhealth outcomes.

Cross-Functional Collaboration

• Partner with stakeholders across Clinical Operations, Medical Operations, Risk Management, Human Resources, Communications, Public Health, and other departments to ensure alignment and effective execution of health initiatives.
• Participate in multidisciplinary case review discussions involving active medical, complex, or litigated cases.
• Champion innovation and continuous improvement in population health and disease prevention programs.

Compliance & Regulatory Responsibilities

• Ensure all programs and practices comply with company policies, applicable healthcare regulations, and industry standards.
• Maintain the confidentiality and security of Protected Health Information (PHI).
• Adhere to allcompanypoliciesand procedures.
• Perform other duties and responsibilities as assigned.

Qualifications, Knowledge and

Skills:

• Active Registered Nurse (RN) license.
• Minimum of…