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Global Vendor Strategy & Operations Director
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-08-28
Listing for:
Affirm
Full Time
position Listed on 2026-08-28
Job specializations:
-
Management
Operations Management, AI Business & Operations
Job Description & How to Apply Below
Affirm is seeking a Director of Vendor Strategy & Operations to lead our global BPO and vendor operations program. You will own strategy, governance, performance, and cost-to-serve across a rapidly growing vendor network while partnering with product, engineering, and risk teams to reinvent customer servicing at scale.
You will lead Vendor Managers and In-Country Vendor Managers, drive data-driven decisions, and shape an innovative operating model that couples AI with human call center culture
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