Assistant Site Manager

# Assistant Site Manager
028-Sunset - Miami, FL 33173## Overview Position Type Full Time## Description
** Level:
** Site Leadership | Hourly
** Department:
** Site Operations
** THE ROLE
** At El Car Wash, leadership is hands-on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.
** WHAT YOU'LL OWN
**** Run the day-to-day
- ** Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.
** Build a winning team
- ** Support recruiting, onboarding, and scheduling to create a reliable, high-performing team.
** Coach and develop talent
- ** Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.
** Handle conflict head-on
- ** Address team conflict and culture issues directly and promptly. You don't let problems fester or escalate unnecessarily.
** Set the service standard
- ** Deliver fast, friendly, and flawless experiences — every customer, every time.
** Drive performance through the numbers
- ** Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.
** Hold the site independently
- ** When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.
** Keep the wash at peak performance
- ** Ensure equipment is operational, maintained, and ready to deliver consistent results every day.## Qualifications
** WHAT YOU BRING
*** Reliable attendance — you model the standard for the entire team
* Proven supervisory or shift management experience — you've held a team accountable before
* Strong real-time coach — you develop people, not just direct them
* Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it
* Operationally sharp — you manage labor, scheduling, and throughput simultaneously
* Customer-first mindset even under pressure
* Comfortable reading daily metrics and taking action on them
* Flexible availability including evenings, weekends, and holidays
* Background in car wash, QSR, retail, or hospitality is a plus
* High school diploma or equivalent;
Associate's or higher in Business is a plus
** HOW YOU SHOW UP — ECW COMPETENCIES**
* ** Customer-Centric Approach —
** Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.
* ** Problem-Solving —
** Resolves operational issues, supports team problem solving, and escalates when needed.
* ** Team Collaboration —
** Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.
* ** Drives Results —
** Delivers site performance goals, manages daily execution, and holds team members accountable.
* ** Safety & Compliance —
** Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.
* ** Job Knowledge & Technical Proficiency —
** Maintains strong operational knowledge and ensures the team is trained on procedures and systems.|  || --- ||
** Why El Car Wash
** Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count. |
** WHAT YOU'LL GET
*** Full comprehensive benefits (Health, Vision, Dental)
* 401(k) with 4% match — yes, free money
* Paid time off
* Parental leave (maternity & paternity)
* Tuition reimbursement
* Pet insurance
* Mental health days
* On-the-job training and real career growth
* FREE car washes
#J-18808-Ljbffr