Valet Parking Operations Manager - Medical Facility

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Full-time Regular Weston, FL, US

2 days ago Requisition

This is a unique opportunity to oversee a team of parking professionals, providing access to medical care at a local hospital, supervising a team of 7-10 attendants.

Operations run Monday through Friday, from 7am-6pm.

The Manager position will typically work from 9am-5pm, but must be available to cover shifts and during other operating hours if needed.

Base pay will start at $25/hour.

The Account Manager directs and coordinates all daily operations. Responsible for developing relationships and serving as a single point of contact for the company’s client. Proven ability to cope with conflict, stress, and crisis situations through effective problem-solving and mediation skills. Oversee compliance to established policies, procedures, and guidelines.

The essential functions include, but are not limited to the following:

• Providing leadership and management to ensure that the mission and core values of the Company are put into practice
• Establish and build strong working relationships amongst team members.
• Manage day-to-day client communication and ongoing relationships with management.
• Assist with training new employee’s and to help foster positive attitudes.
• Advise and enforce employees on organizational policies.
• Manage and coach team members on day-to-day valet operations.
• Review and maintain the daily auditing process that may include tickets, cameras, assisting with the initial processing of claims and other administrative duties
• Assisting in development of forms and tools to increase company efficiency and risk management
• Supervising directly non-supervisory level employees; carrying out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Effectively managing through clear, direct, and respectful communication
• Performing other duties as assigned
• Maintain contractual obligations to our clients to the standards of VPA’s history and culture
• Develop and maintain positive relationships with the Company’s clients, including regular contact to ensure their satisfaction with the service delivered to their facility
• Respond to client needs promptly, addressing any concerns as promptly as possible
• Assist in all Operational and HR functions as needed, including the hiring, and firing of staff, with the approval of the HR Department
• Ability to respond during hours of operations, be available by phone and in person

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.

The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. A driver’s license in good standing will be required, and the Account Manager will need to meet the physical requirements of a Valet Attendant, including running and standing as needed.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and…