Surety Quality & Client Success Lead
Listed on 2026-10-06
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Management
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Insurance
WTW is seeking a leader to oversee the Surety Nexus Quality team in Miami, directing day-to-day servicing of Surety clients while driving KPI and SLA adherence. You will build relationships with client decision-makers, QA all deliverables, and handle monthly analyses and reporting for management.
The ideal candidate will have strong attention to detail, excellent communication skills, and experience in insurance servicing, with additional preference for Surety and brokerage exposure.
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