Laundry Production Manager - Miami

Laundry Production Manager, Nuage Corporate Office - Miami, FL Location

Miami, FL

Reporting to the Senior Director of Operations, the Bilingual (English/Spanish) Laundry Production Manager is responsible for overseeing laundry operations at Nuage Designs, ensuring efficient and high-quality processing of linens and textiles. This critical role includes managing daily linen receiving and sorting, ensuring all items are properly prepared for cleaning, repair, and upcoming preparation for new outbound orders. Additionally, the Production Manager will oversee facilities maintenance and laundry equipment to ensure smooth and continuous operations.

This role involves leading the laundry team, monitoring production schedules, and upholding company standards for quality, productivity, and safety.

• Oversee daily laundry operations, including washing, drying, ironing, and folding linens and textiles
• Responsible for daily linen receiving and sorting, ensuring linens are processed for cleaning, repair, and upcoming preparation for new outbound orders
• Manage production schedules to ensure timely processing and delivery of linens for events and hospitality clients
• Supervise and train laundry staff, ensuring adherence to company policies and safety protocols
• Monitor and maintain laundry equipment, ensuring timely repairs and preventative maintenance to avoid downtime
• Oversee facilities maintenance to ensure a safe, efficient, and well-functioning work environment
• Implement and optimize production processes to improve efficiency and reduce costs
• Ensure quality control at all stages of the laundry process to maintain high standards
• Coordinate with logistics, warehouse, and fulfillment teams to ensure smooth operations and timely deliveries
• Define, implement, and track key performance indicators (KPIs), such as production output, quality, and efficiency, and report on performance to Director of Logistics & Warehouse Operations
• Maintain inventory of laundry supplies and managed procurement to avoid disruptions in production
• Ensure compliance with health and safety regulations in both laundry operations and facilities management
• Will also be tasked with addressing and executing special projects as assigned by senior management.

• Bilingual in English and Spanish
• Familiarity with fulfillment technology and systems, with a preference for experience in RFID or barcode technology
• 3 - 5 years of experience managing laundry operations or a similar production environment
• Bachelor’s degree in mechanical engineering, operations management, production management, or a related field; or equivalent experience
• Strong ability to optimize production processes and manage resources effectively
• Organizational skills and attention to detail
• Strong problem-solving skills and the ability to make decisions in a fast-paced environment
• Experience in facilities maintenance and equipment management is preferred
• Ability to work with mathematical concepts related to inventory, such as percentages, proportions, and volume
• Strong communication skills, both written and verbal
• Ability to read, analyze, and interpret business documents
• Strong leadership and team management skills
• Excellent attention to detail and ability to meet deadlines
• Ability to manage multiple tasks and work in a fast-paced environment
• Strong relationship management skills
• Ability to multitask and manage multiple projects simultaneously
• Ability to lift heavy objects (up to 50 lbs.) and perform physical labor
• Experience working with event planners, venues, and corporate clients is a plus
• Experience in the hospitality and rental industry is a plus
• Knowledge of event logistics, furniture, tabletop, and décor rentals is a plus
• APICS Certification is a plus
• A strong background and knowledge of appropriate chemicals for various textiles, with the ability to develop and implement unique or proprietary cleaning solutions and formulas

If you meet the qualifications and are interested in this exciting opportunity, please submit your resume for consideration. We offer competitive compensation, benefits, and opportunities for growth and advancement.

Born in Miami,…