Social Commerce Manager

Social Commerce Manager page is loaded## Social Commerce Manager locations:
Miami posted on:
Posted Todayjob requisition :
JR018705

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.

Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day.

We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world.

With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
** Job Summary
** The Social Commerce Manager is responsible for driving revenue growth, profitability, and brand performance across social commerce and digital marketplace platforms, with a strong dual focus on Tik Tok Shop and iHerb for Galderma’s Consumer Business Unit. This role serves as the commercial owner and strategic lead for Tik Tok Shop and iHerb, as well as select additional marketplace and Quick Commerce channels.

Working collaboratively with cross-functional teams and an external operating partner that supports execution, the Manager owns platform strategy, performance management, and P&L accountability to ensure scalable and profitable growth. This role will report into the Director of National Sales.
** Key Responsibilities
*** Primary owner for overall commercial strategy and performance for Tik Tok Shop, including assortment, pricing, promotions, inventory availability, and shop health
* Serve as the primary internal owner for Tik Tok Shop - aligning brand, marketing, digital, and operational stakeholders around clear objectives and KPIs
* Collaborate closely with an external operating partner to support day-to-day Tik Tok Shop execution while retaining ownership of results
* Stay current on Tik Tok Shop capabilities, trends, and best practices to inform ongoing strategy
** Marketplace & iHerb Management
*** Serve as commercial owner for iHerb, leading strategy, performance management, assortment planning, promotions, and growth initiatives
* Develop and execute joint business plans with iHerb to drive GMV, conversion, visibility, and long-term brand equity
* Lead commercial strategy for additional Quick Commerce and marketplace platforms such as Instacart or similar partners
* Ensure consistent brand presentation, compliant content, and strong customer experience across all managed marketplaces
** Sales, Growth & P&L Management
*** Own platform-level P&L for Tik Tok Shop, iHerb, and assigned marketplaces, including revenue forecasting, promotional investment, fees, deductions, and margin performance
* Partner with Finance and Supply Chain teams to forecast demand and support inventory and production planning across marketplace channels
* Assess ROI across promotions, affiliate programs, trade levers, and media investments to optimize growth and profitability
** Affiliate, Content & Live Commerce Strategy
*** Define affiliate and creator commerce strategy for Tik Tok Shop, aligned with brand priorities, positioning, seasonality, and key activation moments
* Support creator…