Casino Marketing Specialist

## Casino Marketing Specialist Apply:
Miami, Florida:
Full time:
Posted Today:
JR02450
** GROW YOUR CAREER WITH US
** At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best.

As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

** APPLY ONLINE
** If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
** JOB SUMMARY
** The Marketing Specialist supports casino marketing and business development initiatives by building, coordinating, and executing marketing campaigns, partnership programs, events, and promotional initiatives across Salesforce CRM, Salesforce Marketing Cloud, and other marketing channels. This role is responsible for campaign setup, audience and list requirements, CRM campaign builds, creative coordination, approvals, partner communications, booking process support, event planning and onboard execution, reporting, and cross-functional coordination.

The Marketing Specialist works closely with internal teams, external partners, vendors, and shipboard teams to ensure campaigns and programs are effectively planned, executed, and measured while providing a seamless experience for partners, agents, and guests.
** DUTIES & RESPONSIBILITIES
*** Build and execute partner marketing campaigns in Salesforce CRM and Salesforce Marketing Cloud, including campaign setup, audience/list coordination, segmentation, creative routing, approvals, launch timing, and follow-up tracking.
* Support the execution of partnership campaigns by managing the systems, processes, and documentation needed to create an executable booking process for agents, partners, and guests, while helping ensure onboard deliverables are fulfilled.
* Implement and maintain partnership processes, procedures, calendars, and requirements related to campaign, promotion, and program execution.
* Coordinate partner campaign communications, including Salesforce Marketing Cloud email deployment details, offer messaging, campaign timelines, partner requirements, and internal status updates.
* Assist with casino marketing campaigns and initiatives, including coordinating creative assets, campaign timelines, approvals, and marketing communications.
* Support the planning and execution of marketing events, including pre-event coordination, vendor communication, marketing materials, travel logistics, and onboard execution.
* Ensure proper communication with the ships regarding partnership special events and groups onboard.
* Organize and maintain guest and booking rules for partnership events and campaigns.
* Work with the Business Intelligence team to create and/or update existing booking and financial reporting.
* Coordinate and book travel arrangements for partnership events
* Maintain partner expense reports in Quick Books.
* Maintain good working relationships with Casino partners.
** QUALIFICATIONS
* *** DEGREE TYPE:
** Bachelor's Degree
** FIELD(S) OF STUDY:
** Marketing, Business or Hospitality
** EXPERIENCE
* ** 2-5 years working in marketing, hospitality, casino operations, business operations, or campaign execution.
** COMPETENCIES/SKILLS
*** Acute attention to detail with the ability to identify errors, inefficiencies, and opportunities for improvement. Strong organizational…