CHOICE Implementation Entity Project Manager

POAH Communities is a mission‑driven organization managing over 13,000 affordable housing apartments. Our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it is about creating environments where residents can thrive.

CHOICE People Implementation Entity Project Manager

Location: Cutler Manor Apartments, Miami, FL

Job : 1653

# of Openings: 1

A Choice Neighborhood People Project leads resident‑focused transformation under the HUD’s Choice Neighborhood Initiative (CNI). The project manager coordinates services to help residents thrive amid housing and community revitalization, aligning activities with HUD goals and using data tools for tracking outcomes such as job placement and school success.

• Develop and execute People Plans, including resident engagement, service coordination, and partnerships with nonprofits for workforce, youth, health, and other programs.
• Monitor metrics via systems like Salesforce or other client information systems, prepare HUD reports, and manage budgets/RFPs for service providers.
• Facilitate resident training, individual development plans, and community events while ensuring compliance and equity.
• Identify and engage high‑impact partners to meet program goals.
• Lead and support sub‑contractors and partners across sectors in program implementation.
• Build and maintain relationships with key organizations and service providers.
• Manage special projects as needed.
• Collaborate with the housing management team to address site‑specific housing stability goals.
• Foster partnerships to boost neighborhood economic development.
• Develop and implement a neighborhood revitalization plan to support residents and enhance economic mobility.
• Develop and implement an Annual Plan aligned with program goals and vision, informed by needs assessments and evidence‑based practices.
• Track and report outcomes, evaluating programs to meet objectives.
• Monitor data in the LEARN Performance Management System to document progress.
• Facilitate community building, leadership training, and capacity‑building activities.
• Support sustainability planning, fundraising, and resource development, identifying partnerships and funding opportunities, and assisting with grant or project proposals.
• Manage project contracts and budgets and be accountable for expenditures to the Director of Finance.
• Develop and present or publish internal and external reports to stakeholders and partners.
• Actively participate in CN Implementation program meetings and other meetings related to the project.
• Be available to occasionally work nights and/or weekends, and travel.
• Provide resources and knowledge for client access to capital, including loans for housing, consumer products, and entrepreneurship.
• Offer consultation services in financial management and financial goals.
• Host in‑person and virtual seminars for clients seeking resources for financial literacy, management and access to capital.
• Support and promote the development of the Cuter client base.
• Build partnerships with community organizations, nonprofits, government agencies, and philanthropies to deliver programs.
• Engage residents directly, audit Individual and Household Development Plans, and represent the project in civic groups.
• Other administrative duties as assigned.

• Provide day‑to‑day leadership in implementing resident‑focused supportive services.
• Serve as the central coordinator between the POAH Communities Impact Team and the CSD case management team to ensure consistent, high‑quality service delivery.
• Oversee and maintain all Salesforce data integrity, ensuring timely and accurate entries across partners.
• Lead tracking and compliance for HUD, CNI reporting systems and other third‑party requirements.
• Prepare and submit quarterly and annual PEOPLE data; ensure accuracy, completeness, and clarity.
• Support continuous quality improvement (CQI) and help design systems that make services more efficient and resident‑responsive.
• Work with staff to ensure performance measures in the four key areas of focus for HUD are consistently met.
• Maintain thorough documentation, prepare…