Registered Nurse - Concierge; On-site

Position: Registered Nurse 2 - Concierge (On-site)
Current Employees:

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The University of Miami/UHealth has an exciting opportunity for a Registered Nurse - Concierge to be available onsite to support various satellite locations. This position delivers patient-family centered care in a culturally competent manner utilizing evidence-based standards of quality, safety, and service while ensuring population-specific patient care. The incumbent oversees nurses and allied health staff in their daily practice.

Core

Job Functions:

1. Assesses assigned patients and evaluates plans to include documentation of nursing care, and reports symptoms and changes in patients' condition and vital signs.

2. Modifies patient treatment plans as indicated by patients' responses, conditions and physician orders.

3. Reviews, evaluates, and reports diagnostic tests to assess patient's condition.

4. Consults with physicians and other healthcare professionals related to assigned patients to assess, plan, implement and evaluate patient care plans.

5. Prepares patients for, and assists with examinations, procedures, and treatments.

6. Considers patient age and culture during patient treatments and provides any needed information regarding treatment plan.

7. Nurtures a compassionate environment by providing psychological support.

8. Performs appropriate patient tests and safely administers medications within the scope of practice.

9. Administers and maintains accurate records related to medications and treatments as per regulatory bodies, policies, procedures and physician orders.

10. Communicates plan of care in a timely manner to patient and family, as well as the appropriate team members, ensuring compliance with all regulatory guidelines (i.e., HIPAA).

11. Uses available resources to assist in discharge planning.

12. Plans, prioritizes, and adjusts assignments to accomplish goals and render superior patient care; seeks assistance when needed.

13. Safely operates medical equipment. Serves as a preceptor and assists new staff in the provision of care in order to help them acclimate to the healthcare environment, and a direct patient care role.

14. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core

Qualifications:

Education:

Bachelor's degree in relevant field required

Experience:

Minimum 2 years of relevant experience required

Certification and Licensing:

Valid State of Florida RN license required

Basic Life Support (BLS) issued by the American Heart Association

Knowledge, Skills and Abilities:

* Learning Agility:
Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.

* Teamwork:
Ability to work collaboratively with others and contribute to a team environment.

* Technical Proficiency:
Skilled in using office software, technology, and relevant computer applications.

* Communication:
Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

Department Specific Functions:

1. Supports Advanced Practice Providers (APPs) within the Hight Priority Patient Program with intake of new patients, registration, confirming insurance coverage, medical record collection, and follow-up.

2. Be available to be onsite at various satellite locations to support new/follow-up patient visits and provide concierge support.

3. Flags patients are…