Associate Nurse Manager, Emergency Care Center, Jackson Main Nights

Department:
Jackson Memorial Hospital - Emergency Services Administration

Address: 1611 NW 12th Avenue, Miami, Florida 33136

Shift Details:
Full Time (Nights)

The Associate Nurse Manager reports directly to the Nurse Manager and oversees daily operations of the assigned shift, ensuring proper care is provided to all patients. The Associate Nurse Manager is accountable for maintaining high quality, safe and appropriate nursing care, competency of clinical and support staff, and effective resource and service management related to patient care on the assigned shift.

They ensure services and care comply with the organization's policies and procedures, demonstrate fiscal responsibility, and assist the Nurse Manager with strategic unit operations, including staff meetings and other responsibilities.

• Strategic Vision – Work closely with the Nurse Manager and nursing leadership to support the mission, vision, values and strategic initiatives of Jackson Health System, and demonstrate commitment to quality service to patients, physicians, the public and co‑workers.
• People Leadership – Improve employee engagement, hold staff accountable, provide one‑on‑one meetings, acknowledge performance, contribute to retention, and support succession planning.
• Participate in LEAN/Process improvement work groups, lead huddles before shifts, collaborate with the Union to resolve staff issues, and promote the CARE values.
• Initiate corrective action processes, enforce policies fairly and consistently, and participate in at least one improvement committee.
• Service Excellence – Use and role‑model the nursing process, anticipate and report clinical findings, consistently round on patients, facilitate education of staff, and assume 24/7 responsibility in the absence of the Nurse Manager.
• Assist the Nurse Manager with staffing requirements, nursing care, and documentation, and report issues or concerns promptly.
• Organizational Impact – Collaborate to formulate short and long‑term goals, maintain relationships with providers, recruit and orient new employees, and promote the organization's values.
• Work with leaders to identify, develop, and retain high‑potential employees and evaluate direct reports.
• Support quality improvement initiatives and patient experience metrics.
• Continuous Improvement – Analyze healthcare trends, organize data, solve problems efficiently, and support quality and performance metrics.
• Operational Excellence – Participate in budget planning, monitor and intervene to maintain monthly budgets, schedule staffing, approve time cards, manage staffing, and maintain regulatory compliance.
• Perform all other related duties as assigned.

• Generally requires 3 to 5 years of related experience; management experience is strongly preferred.

• Bachelor's degree in Nursing is required.

• Valid Florida RN license is required.
• American Heart Association and other applicable life support certifications may be required at the unit level upon hire with at least 6 months validity, maintained with JHS for the duration of employment.
• Meet and maintain valid and current all unit‑specific and organizational skills/competencies, certifications, and licensures as required by regulatory and nursing standards of practice for the specialty.

• General Competencies – Analyze, organize, and prioritize work; communicate effectively; handle difficult situations with composure; exercise sound judgment; use technology and software applications.
• Management Competencies – Business and management principles; monitor and assess performance; use logic and reasoning for solutions; plan, implement, and evaluate programs; establish goals and objectives; analyze and solve problems.
• Nursing Competencies – Understand and respect patients’ preferences; provide clear communication to doctors, nurses, patients, and families; demonstrate compassion, patience, and a non‑judgmental approach.
• Unit Specific Competencies – Complete unit competency check‑list; manage business and management principles; supervise and assess performance; apply logical reasoning; plan, implement, and evaluate programs; establish goals, objectives; recognize and solve problems.

• AHA Basic Life Support (BLS) with 6 months validity.
• AHA Advanced Cardiovascular Life Support (ACLS).

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.