Associate Nurse Manager, Emergency Department

Jackson North Medical Center

Department: Emergency Department

Address: 160 NW 170th Street, North Miami Beach, Florida, 33169

Shift Details: Full Time, 11:00am to 11:30pm

The Associate Nurse Manager reports directly to the Nurse Manager and oversees daily operations of assigned shift ensuring proper care is provided to all patients. The Associate Nurse Manager is accountable to ensure high quality, safe and appropriate nursing care, competency of clinical and support staff, and appropriate resource and service management related to patient care on assigned shift. The Associate Nurse Manager must also ensure services and care are provided in accordance with the policies and procedures of the organization, demonstrate fiscal responsibility and accountability.

The Associate Nurse Manager plays a crucial role in assisting the Nurse Manager with strategic operations of the unit, conducting staff meetings, and all other responsibilities. The Associate Nurse Manager is knowledgeable of hospital policies and procedures, regulatory requirements and patient care standards.

• Strategic Vision: The Associate Nurse Manager works closely with the Nurse Manager and nursing leadership team to understand and support the mission, vision, values and strategic initiatives of Jackson Health System and demonstrates a commitment to quality service to patients, physicians, the public and co-workers.
• People Leadership: The Associate Nurse Manager works to improve employee engagement through collaboration; holds staff accountable, meets one-on-one with staff, and frequently acknowledges team members for great performance. Provides active involvement in LEAN/Process improvement work groups. Leads structured active and motivating huddles before shifts, works with the Unions to resolve staff issues and continuously emphasizes the CARE values. The Associate Nurse Manager contributes to retention of staff by providing supportive and mentoring relationships.
  
  The ANM is responsible for growth and development of employees and daily operation of assigned shift, including strategic succession plan. Participates, identifies, and follows through with plan of action to develop staff, while supporting a Just Culture Model, reflecting a non-punitive environment and a reward system for reporting unsafe practices.
• Service Excellence: Uses and role models the nursing process to provide, modify and coordinate the highest standard of care and patient/family education. Anticipates, identifies, prioritizes, and reports significant overt and covert patient findings and inconsistencies in medical plans. Consistently rounds on patients, monitors bedside handoff, and assures responsiveness from the call light. Assists with facilitating education of employees such as clinical competencies for the unit staff, orientation of new staff, and mentoring current staff.
  
  Demonstrates knowledge and clinical skills to oversee daily operations of the nursing unit and staff and assumes 24/7 responsibility in the absence of the nurse manager.
• Organizational Impact: Collaborates with the Nurse Manager and Director regarding formulating and implementing short and long term goals that align with organizational priorities, evidenced by partnering with case management and physicians ensuring completion of all consults and patient dispositions related to timely patient discharges according to established departmental policies. Develops and maintains positive relationships with all providers, and acts as an effective resource for staff and other members of the healthcare team.
• Continuous Improvement: Analyzes healthcare trends through nursing literature and suggests changes and improvement in patient care standards. Organizes data and problem solves with minimal supervision in a prompt, efficient manner. Supports the ongoing improvement of quality and performance metrics for nursing including, but not limited to core measures, hospital acquired infections, safety initiatives and the patient experience. Evidence by daily rounding of all patients in the unit to verify end ensure the highest nursing practice standards are applied, including compliance with handwashing of all staff on the nursing unit, and utilizing the iRounding patient satisfaction questionnaire.
• Operational Excellence: Participates in budgetary planning process. Monitors and intervenes to maintain monthly budget by working with direct reports on developing and improving cost management strategies in order to meet or exceed financial targets. Completes monthly schedules to ensure adequate staffing based on patient care, acuity, and workforce targets. Reviews, and approves time cards and timely edits. Manages staffing on a regular basis.
  
  Understands and maintains compliance with all regulatory and JHS policy and procedures. Serves as a resource to prepare and maintain the unit to meet regulatory agency requirements.

Generally requires 3 to 5 years of related experience. Management experience is…