Case Manager, RN, Per Diem

Jackson North Medical Center

Department:
Case Management

Address: 160 NW 170th Street, North Miami Beach, Florida, 33169

Shift details:
Per Diem, 8:30am to 5:00pm plus Weekends and Holidays

Case Manager RN is a professional member of the health care team who has 24/7 accountability for the coordination, monitoring and management of patient care resources to promote the most efficient delivery of patient care services at the appropriate level of care while maintaining a single high standard of care delivery to all patients. The Case Manager RN acts as a resource to all levels of staff in defining, educating, implementing and evaluating patient care and nursing practice standards utilizing the nursing process, current concepts/principles of case management/ utilization management/disease management, education, quality improvement, clinical practice and health care trends.

• Assess complex patient care needs, situations and acuity levels by obtaining significant data from assessments (physical/functional, mental, psychosocial, environmental, family support, spiritual, cultural, financial, legal).
• Coordinate patient care through out an episodic/continuous course of care for a specific DRG/diagnosis/procedure/population using Inter Qual, Millikan or other specific criteria and evidence-based guidelines.
• Complete electronic documentation for case management activities such as discharge planning, patient throughput, appropriate level of care, and communication with physicians, nursing and patient/family members.
• Articulate information pertinent to clinical condition, LOS, discharge delays, outcomes, resource utilization, and discharge planning at team meetings, patient care rounds, interdisciplinary rounds, and to administration, medical director and physician advisors.
• Follow and perform all related unit-specific policies and procedures as detailed on the unit-specific competency checklist.
• Utilize job and unit-specific equipment as required.
• Demonstrate behaviors of service excellence and CARE values (Compassion, Accountability, Respect, and Expertise).
• Perform all other related job duties as assigned.

Generally requires 1 to 3 years of related experience.

Bachelor's degree in Nursing is required. Employees hired prior to June 1, 2022 are grandfathered in for the BSN degree.

• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to understand and follow instructions.
• Ability to exercise sound and independent judgment.
• Knowledge and skill in use of job-appropriate technology and software applications.

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Skill in monitoring and assessing performance to make improvements or take corrective action.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to plan, implement, and evaluate programs.
• Ability to establish goals and objectives.
• Ability to recognize, analyze, and solve a variety of problems.

• Understand, respect and accommodate patients’ preferences and needs with regard to their individual beliefs, customs, and practices.
• Provide clear, accurate and effective information to doctors, other nurses, patients, and family members.
• Show compassion, patience and maintain a non-judgmental approach to patients, their families, and other employees and customers.
• Possess clinical knowledge, skill and ability to fully and accurately complete all required unit competencies.

Valid, unrestricted Florida RN license required. Case Management certification (CCM or ACM) is preferred. Must meet and maintain valid and current all unit-specific and organizational skills/competencies, certifications/licensures as required by regulatory and/or nursing standard of practice for the specialty.

• Job function requires extended standing or walking.
• Must be able to carry objects weighing 21 to 50 pounds.
• Must be able to lift or move objects weighing 51 to 100 pounds with the use of appropriate devices.
• Jobs in this group require frequent visual acuity to perform activities related to extended use of computers.

• Required to function in a fast paced environment with occasional high pressure or emergent and stressful situations.
• Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public.
• Exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office…