Hospice Director of Patient Services

Hospice Director of Patient Services
Full Time
Company: Medcare Hospice

At Medcare Hospice, we are dedicated to providing compassionate, patient-centered care during life’s most delicate moments. Our mission is to enhance quality of life with dignity, respect, and comfort.

The Director of Patient Services (DPS) is a key leadership role responsible for strategic oversight and operational management of hospice clinical services within the assigned region. This position ensures regulatory compliance, fosters a culture of excellence, and drives continuous improvement in patient care practices.

• Provide strategic direction and oversight for hospice clinical operations
• Lead, mentor, and evaluate interdisciplinary team members
• Develop and implement policies and procedures that promote quality care
• Monitor patient care activities to ensure compliance with standards and regulations
• Facilitate interdisciplinary team meetings to coordinate care plans
• Ensure compliance with all federal, state, and accreditation requirements
• Oversee quality assurance and performance improvement (QAPI) initiatives
• Analyze data and develop action plans to improve patient outcomes
• Collaborate on budget development and monitor clinical expenditures
• Foster community relationships and represent Medcare Hospice at events

• Bachelor’s degree in Nursing or related healthcare field required;
  Master’s degree preferred
• Active RN license in the state of practice
• Minimum 5 years of leadership or management experience in healthcare
• Hospice or palliative care experience strongly preferred
• Strong knowledge of Medicare and state-specific hospice regulations
• Proficiency in EHR and healthcare management software
• Excellent leadership, communication, and problem‑solving skills
• Strategic thinking and decision‑making ability
• Flexibility and adaptability to changing priorities
• Integrity, transparency, and ethical leadership
• Collaborative mindset with strong team‑building skills

• Ability to travel within the assigned region
• Flexible availability, including evenings and weekends as needed
• Physical ability to meet job requirements, including occasional lifting and extended periods of standing or sitting

• Mission‑driven organization focused on dignity, respect, and comfort
• Opportunity to lead and shape high‑quality hospice care
• Supportive, collaborative leadership team
• Professional growth and advancement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.