Pharmacy Technician -Bilingual; Spanish & English

Position Title: Pharmacy Technician I-Bilingual (Spanish & English)

Anticipated End Date:

Location: Miami, Florida. This role enables associates to work virtually full‑time, except for required in‑person training sessions, providing maximum flexibility and autonomy. Candidates must be within a reasonable commuting distance from the posting location or receive a required accommodation.

• Interpret and data entry of basic prescriptions.
• Process prior authorization requests, ensuring compliance with Medicare requirements.
• Resolve adjudication and grievance/appeal issues.
• Respond to inquiries from physicians, sales team, and members regarding formulary and prescription benefits.
• Generate and maintain reports (rebates, physician utilization, Beers Criteria, etc.).

• High school diploma or equivalent and minimum 1 year of pharmacy experience, or an equivalent combination of education/experience.
• State Pharmacy Technician certification or national certification required.
• Proficiency in Spanish and English; must pass a validated language test/assessment.

• Good phone etiquette and customer service experience.
• Experience in a pharmacy retail setting.
• Strong oral, written, and interpersonal communication skills; problem‑solving, facilitation, and analytical skills.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.