Quality Engineer; Onsite, Miami FL

We’re looking for an experienced Quality Engineer to become a critical on‑site leader for quality issue management. In this role, you’ll act as a trusted technical expert and problem solver—owning quality challenges from identification through resolution while collaborating closely with suppliers, inspectors, and cross‑functional teams.

This position is ideal for engineers who thrive on structured problem solving, data‑driven decision‑making, and driving real improvements in quality systems and supplier performance.

Quality Issue Leadership

• Serve as the primary on‑site point of contact for incoming quality issues
• Evaluate, triage, and route quality issues to the appropriate teams with urgency and precision
• Lead structured root cause investigations using methodologies such as 5‑Why, Fishbone, 8D, and FMEA
• Ensure all quality issues are clearly documented and tracked in appropriate systems

Supplier Quality Management

• Partner directly with suppliers to swiftly resolve quality concerns
• Collaborate on corrective and preventive action plans that address root causes, not symptoms
• Verify and validate the effectiveness of supplier corrective actions

Documentation & Data Analysis

• Review and analyze quality documentation to ensure alignment with specifications and standards
• Identify trends, recurring issues, and improvement opportunities using quality data
• Develop, maintain, and update technical documentation—including SOPs, Work Instructions, and Job Aids—in collaboration with subject matter experts
• Ensure documentation is accurate, standardized, version‑controlled, and compliant with internal and regulatory quality requirements

Reporting & Stakeholder Communication

• Track and maintain key quality metrics and performance targets
• Prepare and present quality performance summaries for internal stakeholders
• Share insights and outcomes from quality analyses in regular review meetings
• Communicate clearly and professionally with internal teams and external partners
• Actively improve daily quality operations, reporting tools, and workflows
• Support the definition, tracking, and refinement of Key Performance Indicators (KPIs)
• Contribute ideas that strengthen quality systems, supplier performance, and overall efficiency

What You Bring

• US Citizen, Green Card Holder or Permanent Resident
• Bachelor’s degree in Engineering, Quality, or a related technical field
• 5–10 years of experience in quality engineering, supplier quality, or a closely related role
• Strong working knowledge of quality management systems and industry standards
• Hands‑on experience with root cause analysis and structured problem‑solving techniques
• Proven ability to write and maintain quality procedures and work instructions
• Strong analytical thinking with attention to detail
• Clear, confident communication skills and the ability to collaborate across teams

Preferred Requirements

• Experience with SAP or any favorable QMS
• Comfortable with handling and managing data, data analysis and data dispatch
• Previous experience with supplier management for quality defects
• Experience managing quality issue databases

Growth & Development

This role offers meaningful opportunities to grow both technically and professionally while increasing visibility and influence across the organization.

As a Quality Engineer, you’ll:

• Build deep expertise in quality systems, root cause analysis, and supplier quality management
• Expand ownership from individual quality issues to broader, cross‑functional initiatives
• Strengthen leadership skills by influencing suppliers, mentoring peers, and guiding best practices
• Play an active role in shaping quality metrics, documentation standards, and continuous improvement efforts

Life at Capgemini

Capgemini supports all aspects of your well‑being throughout the changing stages of your life and career. For eligible employees, we offer:

• Healthcare including dental, vision, mental health, and well‑being programs
• Financial well‑being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well‑being benefits like subsidized back‑up child/elder…