Quality Assurance Analyst: Coaching, Compliance & Insights
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-29
Listing for:
UniVista Insurance
Full Time
position Listed on 2026-06-29
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Uni Vista Insurance is seeking a Quality Assurance Analyst who is responsible for maintaining high standards of customer service and compliance. This role involves auditing calls, preparing detailed reports, and providing coaching-oriented feedback to agents.
The ideal candidate will have a strong attention to detail, excellent communication skills, and a background in quality assurance or customer service. This position is full-time and requires on-site presence.
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