QA​/QC Manager

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests across the construction lifecycle, integrating design, construction, and operations through technology and data‑driven solutions.

The Construction QA/QC Manager will lead the implementation and management of quality control plans across projects, ensuring compliance with specifications, plans, and governmental requirements from project commencement through close‑out and commissioning.

• Implement and maintain the Corporate Quality Management Program across all areas of the business and ensure compliance.
• Expand and develop standard operating procedures and processes to achieve the highest levels of quality associated with delivering a completed construction project.
• Assist with the creation of project‑specific Quality Management Plans and verify implementation of each plan.
• Assist with the development of Quality metrics that empower teams to review information on quality execution; work cross‑functionally with operations to address any trends.
• Manage a team of Quality Managers and/or professionals to execute the administrative tasks related to reporting site evaluations, quality reporting requirements, and site‑specific quality planning.
• Conduct random site evaluations, including follow‑up evaluations to ensure corrections have been made to deficiencies.
• Create mechanisms for sharing best practices and quality issues across project teams and among all quality personnel.
• Act as a resource for field operations with compliance on Federal and State regulatory requirements as well as local quality regulations including ADA, ASHE, NFPA, UL, ASTM, and FBC.
• Develop and update comprehensive training curriculum for all field operations, Quality Department staff, and subcontractors.
• Stay abreast of trends and evolving best practices by participating in organizations and forums dedicated to Quality. Keep the company informed of the latest updates on best practices and standards.
• Represent Suffolk with owners, architects, consultants, government authorities, vendors and subcontractors.
• Build effective working relationships with clients, trade partners, and the Suffolk project team members.

• Bachelor’s degree in Construction Management, Architecture, Engineering, Quality Management or a demonstrated equivalent field.
• 5+ years of experience in related construction fields.
• Solid understanding of means and methods of construction.
• Proficiency with computer software used in the construction industry.
• Working knowledge of national and state code and quality regulations/standards.

• Candidate must possess Suffolk Construction’s core values: passion, integrity, hard work and professionalism.
• Self‑motivated and self‑confident.
• Judgement to know when to appropriately elevate issues up the chain of command.
• Committed to excellence.
• Able to constantly multi‑task and handle competing priorities between project needs and non‑critical review of incomplete assignments while maintaining excellent customer relations.
• Excellent management skills to effectively manage subcontractor performance to high quality.
• A strong sense of urgency and initiative, and the ability to quickly study and react to complex issues, and resolve conflict effectively in a firm but fair manner.
• Excellent organizational skills to manage the many details necessary for successful construction.
• Must possess effective and strong communication skills.
• Ability to become part of a team and embrace the team concept.
• Accuracy and attention to detail.
• Works in the St. Thomas, U.S. Virgin Islands office.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus.

The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.