QA Manager

Intermex is seeking a hands‑on, technical QA Manager to lead the transformation of our Quality Engineering practice. This role is responsible for building and scaling test automation, driving AI‑assisted testing capabilities, improving release quality, and establishing modern quality engineering standards across our web, mobile, API, and enterprise platforms.

The ideal candidate is an experienced quality leader who is equally comfortable leading teams and contributing technically. This individual will be expected to champion automation‑first testing strategies, leverage AI tools to increase QA productivity, reduce manual testing efforts, and help take Intermex's Quality Engineering organization to the next level.

• Serve as the technical leader for Quality Engineering across the organization.
• Define and execute Intermex's automation strategy with a goal of significantly increasing automated test coverage.
• Standardize automation frameworks, tools, and testing practices across all Engineering teams.
• Identify opportunities to leverage AI solutions to improve test creation, maintenance, execution, defect analysis, and quality reporting.
• Reduce reliance on manual testing through automation, intelligent testing, and continuous quality practices.
• Partner with Engineering leadership to embed quality throughout the software development lifecycle.
• Evaluate emerging QA technologies, AI platforms, and industry best practices to continuously improve speed, quality, and efficiency.

• Proven experience leading QA teams while remaining hands‑on technically.
• Deep experience with UI, API, and end‑to‑end automation frameworks.
• Experience implementing or scaling Playwright, Selenium, Cypress, or similar automation platforms.
• Experience using AI tools such as ChatGPT, Claude, Copilot, Codex, or other AI‑enabled testing solutions.
• Demonstrated success reducing manual testing effort through automation and process improvements.
• Strong understanding of Agile delivery, CI/CD pipelines, Dev Ops practices, and modern software engineering methodologies.
• Experience building and maturing Quality Engineering organizations, not just managing testers.

Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

When accepting employment with Intermex Wire Transfer LLC., you authorize Intermex to conduct a background check as part of the hiring process. This includes a review of your criminal history, education, and employment history. You have the right to receive a copy of the background check report if you request it. This authorization is in accordance with the Fair Credit Reporting Act.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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