Leasing Agent​/Assistant

Main Purpose

As an Assistant Manager / Leasing at RAM, you will support the day-to-day operations of the property with a strong focus on leasing, sales, and administrative support, ensuring high occupancy levels, regulatory compliance, and a positive resident experience. This role serves as a direct support to the Property Manager, combining operational and commercial responsibilities.

• Identify, contact, and qualify prospective residents.
• Conduct property tours, present leasing options, and close rental agreements using RAM-approved platforms.
• Actively follow up with prospects to maximize conversion, occupancy, and revenue goals.

• Process rental applications, including credit checks, background screenings, and reference verifications.
• Ensure compliance with Fair Housing laws, company policies, and applicable regulations.
• Maintain ethical and consistent leasing practices.

• Prepare, review, and coordinate lease agreements, renewals, and addendums.
• Ensure all documentation is complete, accurate, and properly stored in the corresponding systems.
• Coordinate lease signings and collect required documentation.

• Monitor leasing KPIs such as traffic, conversions, follow-ups, move-ins, and renewals.
• Support leasing performance reports and basic market/competitor analysis.
• Recommend actions to improve leasing results and resident satisfaction.

• Provide operational and administrative support to the Property Manager.
• Coordinate communication with maintenance and operations teams regarding move-ins, move-outs, and special requests.
• Assist with resident communication and initial issue resolution as needed.

• Ensure adherence to RAM policies, procedures, and operational standards.
• Deliver timely, professional, and high-quality service to residents and internal teams.
• Participate in training, continuous improvement initiatives, and professional development.

• Minimum 1–2 years of experience in residential leasing, assistant manager roles, or similar positions in property management (required).
• Technical or academic background in Business Administration, Real Estate, or related fields is preferred but not required.
• Working knowledge of leasing processes and Fair Housing compliance.
• Strong customer service, sales, and organizational skills.
• Ability to multitask and prioritize in a fast-paced operational environment.
• English (B2) and Spanish (B2) proficiency (required).
• Basic experience with property management systems and digital tools (preferred).

If you have experience in leasing or property management and are looking to grow professionally in a dynamic operational environment, we invite you to apply and become part of the RAM team.