Leasing Agent

The Leasing Agent is responsible for driving occupancy and revenue by managing the full leasing cycle, from lead generation to move-in. This role serves as the primary point of contact for prospective residents and plays a key role in delivering a professional, responsive, and high-quality leasing experience.

The Leasing Agent works closely with the Property Manager and Maintenance team to ensure apartment readiness, accurate documentation, and resident satisfaction.

• Manage the full leasing cycle: prospect inquiries, tours, application processing, and lease execution.
• Conduct engaging and professional property tours.
• Follow up with prospects within 24 hours to maximize conversion.
• Maintain accurate and timely lead tracking in the property management system.
• Achieve leasing and occupancy targets established by management.

• Process rental applications and coordinate credit and background screenings.
• Prepare lease agreements and ensure accurate documentation.
• Maintain organized resident and prospect files.
• Ensure compliance with Fair Housing and company policies.

• Ensure show units and tour paths are clean, ready, and marketable.
• Report maintenance or curb appeal concerns that may impact leasing.
• Support marketing initiatives and outreach efforts as needed.

• Provide professional and courteous service to residents and prospects.
• Assist with renewal follow-up and resident retention efforts.
• Address concerns promptly and elevate issues when necessary.

• Availability to work Saturdays is required.
• Perform other duties as assigned or necessary.

• High school diploma or equivalent required.
• Minimum of one (1) year of experience in leasing, sales, or customer service required.
• Associate’s or Bachelor’s degree preferred.
• Strong communication and closing skills.
• Professional presentation and customer-focused mindset.
• Basic computer proficiency; experience with property management software preferred.
• Bilingual (English and Spanish) required.